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Hi, I’m
Lindsey Ginn
Fremont,NC
Summary
Results-driven Customer Service Representative with a strong background in fostering client relationships and driving customer satisfaction. Skilled in building partnerships that enhance business growth and contribute to overall success. Committed team player with a positive demeanor and a focus on collaborative problem-solving.
Overview
6
years of professional experience
Work History
Johnson ambulance service Goldsboro, Nc
Customer Support Specialist
01.2009 - 10.2011
Job overview
- Answered patient and caller inquiries for ambulance service scheduling and transport needs.
- Dispatched support requests to crews using Johnson ambulance service communication systems.
- Documented service records, incident notes, and customer interactions in internal databases.
McLaren parking company Greenville, North Carolina
Parking Attendant
04.2007 - 05.2009
Job overview
- Answered patient and caller inquiries for ambulance service scheduling and transport needs.
- Dispatched support requests to crews using Johnson ambulance service communication systems.
- Documented service records, incident notes, and customer interactions in internal databases.
TelNet WorldwideGoldsboro, North Carolina
Customer Service Representative
03.2006 - 01.2007
Job overview
- Responded to customer emails and phone calls promptly, courteously, and professionally.
- Ensured customer satisfaction through effective communication skills and problem resolution techniques.
- Analyzed customer complaints and service trends to identify and correct systematic issues.
- Documented service records, incident notes, and customer interactions in internal databases.
Education
Southern Wayne High School Dudley, NC
Skills
- Customer service
- Call center operations
- Customer relationship management (CRM)
- Effective communication
- Verbal and written communication
- Problem solving
- Conflict resolution
- Attention to detail
- Active listening
- Appointment scheduling
- Multitasking and organization
- Live chat support
- Empathy and patience
- Records management
Work Preference
Job Search Status
Open to workWork Type
Full TimePart TimeContract WorkGig WorkLocation Preference
RemoteTimeline
Customer Support Specialist
Johnson ambulance service
01.2009 - 10.2011
Parking Attendant
McLaren parking company
04.2007 - 05.2009
Customer Service Representative
TelNet Worldwide
03.2006 - 01.2007
Southern Wayne High School
06.2002