Lindsey Grant
Charleston,SC
Summary
Accomplished and Highly Qualified Business Owner and Business Development Manager with years of successful experience experienced in managing areas including business operations, sales and marketing, business development, team management, budgets, and financial management for various health & beauty organizations with progressive experience streamlining operations to create competitive production volume, schedules, and standards. Ability to drive strategies that maximize results through the development of operational strategies designed to enhance competitiveness, spearhead market growth, increase revenue, and achieve bottom-line growth. Creative thinker experienced in planning and leading management initiatives designed to streamline daily business processes, maximize profit, control costs, increase efficiency, and ignite team performance.
Overview
9
9
years of professional experience
Work History
Business Owner
Bloom Aesthetics Studio
Charleston, SC
06.2024 - Current
- Founded and successfully operates aesthetics studio focusing on skincare and medical grade skin treatments including facials, dermaplaning, chemical peels, microneedling and lash and brow services
- Provide excellent personalized services to offer the most effective treatments to clients while ensuring a warm and welcoming environment
- Manage daily operations, including scheduling, inventory management, financial records and business strategies to drive consistent revenue growth
- Stay ahead of industry trends, continuously investing in education and learning innovative treatments to provide exceptional services to clients
- Increase brand awareness and recognition through local partnerships, social media, referrals and strategic marketing campaigns
Executive Business Development Manager
CP Skin Health: PCASkin/EltaMD
Charleston, SC
01.2019 - 06.2024
- Served as a Business Development Manager prospecting new business and effectively communicated and executed business growth opportunities
- Educated accounts in products offered by PCA Skin and EltaMD, recommending integrative services based on practice needs with consistency and compliance to brand standards
- Tracked and analyzed weekly sales to implement corrective action plans to ensure continued top performances
- Demonstrated expertise in brand products and developed marketing strategies in order to maximize selling opportunities
- Developed and maintained quality relationships with clients and key decision-makers through follow-up practices and collaborative business building
- Applied creative sales techniques to optimize growth for various practices, including events, training courses, and continuing education on in-depth product knowledge and treatment services resulting in enhancing territory revenue by 20% in 12 months
- Performed beyond routine operations for demonstrating outclass excellence in being results-driven, customer-centric, trustworthy, and entrepreneurial to achieve the 'Driving Values' award from top management
- Devised and implemented appropriate business development strategies for meeting and surpassing monthly goals 11 out of 12 months finishing the year at 98% while assuring compliance with organizational policies
- Recognized for completing 2023 being the highest in the region for overall territory growth of 15% by bringing in on average three new medical accounts monthly with continued revenue
- Successfully completed 2023 with order average for region of $4500
Cosmetic Coordinator
Sheperd Integrative Dermatology
Mt. Pleasant, SC
01.2018 - 01.2019
- Served as a Cosmetic Coordinator coordinating all cosmetic services in a high-volume practice including procedure consultations, ensuring staff is educated on products and services and scheduling treatments
- Prospecting new patients and growing cosmetic division of practice by consistent education and training of staff
- Executed and coached employees on ways to continually increase department volume consistently exceeding monthly cosmetic sales goals by 15% using creative sales promotions and thorough up to date product knowledge
- Effectively interacted and communicated with a variety of patients from their initial point of contact through the continuum of care, as well as practice providers and staff
- Set up advertising displays and arranged merchandise to promote sales and promotional events while informing each guest of new events, promotions, and services available in the office
- Assisted in the development and assumed responsibility for the implementation of business development plans for the practice, which includes helping manage internal and external marketing strategies, and the development of a referral network
Esthetician/Front Desk Manager
Carolina Aesthetic Plastic Surgery
Mt. Pleasant, SC
05.2017 - 01.2018
- Served as an Esthetician and Front Desk Manager warmly greeting guests promptly and providing consultative expertise regarding the skincare and beauty products available to benefit each individual
- Assisted in day-to-day administrative functions for the office including answering the phone, scheduling appointments, providing information to patients, and providing assistance to the doctors in the general care of the patients
- Analyzed, consulted, and performed clinical skin treatments in a professional and comfortable setting for all patients
- Performed facials, skin treatments, and other topical treatments, including for the body
- Carefully diagnosed skin concerns such as aging, melasma, acne, and post-inflammatory hyperpigmentation
- Accurately collect and manage patient records while maintaining confidentiality at all times
- Provided verbal and written information adequate for properly documenting informed consent for recommended procedures
Esthetician
The Dewberry Spa
Charleston, SC
05.2016 - 05.2017
- Served as an Esthetician providing skincare services to clients, such as offering facial treatments and massages, detecting skin problems, removing unwanted hair, and applying makeup
- Welcomed customers and created a pleasant and effective experience by working closely with clients to assess their particular needs and preferences and translating to the highest quality of service
- Observed and analyzed customer's skin conditions and customized facials accommodating to each customer particular needs
- Successfully planned and executed promotional events marketing services to potential new clients, increasing sales consistently month over month for The Drewberry Spa
- Treated and promoted aftercare maintenance regimes to customers with suggested home use products and treatments
- Consistently exceeded monthly sales quotas by 10%+ by educating and building customer relationships
- Built and maintained positive ongoing relationships with customers to encourage referrals and obtain reoccurring business
Education
Licensed Esthetician -
Charleston Cosmetology Institute
Charleston, SC01.2016
General Studies - English Literature
Francis Marion University
Florence, SC01.2001
Skills
- Territory Management & Growth
- Sales Target Achievement
- Sales & Marketing Strategies
- Market Planning & Positioning
- Key Account Management
- Multi-Channel Product Distribution
- Business Development & Expansion
- Revenue Generation & Growth
- Staff Training & Development
- Client Relationship Building
- Sales Contract Negotiations
- Budget & Cost Control
References
Will Be Furnished Upon Request
Timeline
Business Owner
Bloom Aesthetics Studio
06.2024 - Current
Executive Business Development Manager
CP Skin Health: PCASkin/EltaMD
01.2019 - 06.2024
Cosmetic Coordinator
Sheperd Integrative Dermatology
01.2018 - 01.2019
Esthetician/Front Desk Manager
Carolina Aesthetic Plastic Surgery
05.2017 - 01.2018
Esthetician
The Dewberry Spa
05.2016 - 05.2017
Licensed Esthetician -
Charleston Cosmetology Institute
General Studies - English Literature
Francis Marion University
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