Lindsey Hall
Caledonia,MS
Summary
Proven to enhance office operations, I leveraged time management and data entry skills at Cidy Wide, achieving a significant increase in efficiency. A dedicated team player, my ability to prioritize work and provide exceptional customer service has consistently driven positive outcomes, demonstrating a results-oriented approach to administrative support.
Overview
8
8
years of professional experience
Work History
Office Assistant
Cidy Wide
01.2022 - Current
- Completed clerical tasks such as filing, copying, and distributing mail.
- Interacted with customers by phone, email, or in-person to provide information.
- Managed daily data entry and kept clerical information accurate and up-to-date.
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Maintained and updated office records, both digital and physical.
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
- Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
- Expedited document processing with accurate data entry and timely filing.
- Ordered office supplies and kept office stocked with needed resources to operate smoothly.
- Contributed to a positive work environment by fostering open communication among colleagues.
- Prepared and edited documents to produce precise, accurate and professional communication.
- Collaborated with various departments to complete assigned tasks.
- Achieved high levels of accuracy in data entry tasks while adhering to strict deadlines.
- Assisted in financial tasks such as invoicing, expense tracking, and budget preparation to ensure accuracy.
- Strengthened office organization by implementing new filing systems and digital record-keeping practices.
- Submitted employee payroll documentation weekly to avoid errors and kept employees paid accurately and on time.
- Created purchase orders and tracked invoices to avoid missed or delayed shipments.
- Handled payroll duties accurately ensuring all employees received their paychecks on time.
- Supported executive staff with well-prepared reports, presentations, and meeting materials.
- Ensured timely completion of projects by coordinating resources across multiple teams effectively.
- Supported business growth with efficient onboarding processes for new hires that included orientation, training materials, and equipment setup.
- Input data into spreadsheets and databases.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Reviewed files, records and other documents to obtain information to respond to requests.
- Promptly received and forwarded incoming communications, such as phone calls, emails, and letters, to appropriate staff.
- Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
- Processed incoming and outgoing mail and packages according to established procedures.
- Edited and proofread documents for accuracy and completeness.
- Purchased and maintained office supplies.
- Assisted with onboarding of new employees.
Office Manager
Brazy Corp
05.2021 - 08.2022
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained computer and physical filing systems.
- Updated reports, managed accounts, and generated reports for company database.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Created, maintained and updated filing systems for paper and electronic documents.
- Developed and maintained successful relationships with vendors, suppliers and contractors.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
- Managed office operations while scheduling appointments for department managers.
- Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
- Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
- Controlled finances to lower costs and keep business operating within budget.
- Coached new hires on company processes while managing employees to achieve maximum production.
Admissions Clerk
Baptist Memorial Hospital
01.2019 - 01.2021
- Confirmed all insurance benefits met standards of admissions as dictated by policy.
- Accurately inputted patient and insurance information into company's computer system using Software.
- Assisted in patient admission process based on federal and state laws.
- Reduced wait times for applicants by expediting the review process through effective multitasking and time management skills.
- Collected information, forms and signatures from patients or family members to create efficient admissions experience.
- Ensured compliance with federal, state, and institutional regulations regarding admission policies through diligent adherence to established guidelines.
- Enhanced office efficiency by implementing new filing systems for quicker access to important documents related to admissions activities.
- Maintained up-to-date records of all applicants, ensuring accurate data for informed decision-making processes.
- Safeguarded patient data in compliance with HIPAA and Type facility policies.
- Verified insurance information, collected payment or co-payment for services and created record of visit for future billing.
- Collaborated with school departments in organizing open house events, which resulted in higher attendance rates and improved visibility for the institution.
- Provided support to financial aid department in processing scholarships, grants, and loans for incoming students, reducing delays in enrollment.
- Assisted in creating informative brochures highlighting various program offerings that attracted more prospective students.
- Communicated important information to supervisor and medical team to reduce chance of errors.
- Utilized internal databases to track prospective student progress, resulting in a better understanding of their needs and interests.
- Contributed to a positive school image by maintaining professional demeanor and accurate information dissemination during campus tours and events.
Pharmacy Technician
Baptist Hospital
05.2016 - 12.2019
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Counted and labeled prescriptions with correct item and quantity.
- Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
- Maintained proper drug storage procedures, registries, and records for controlled drugs.
- Counted, measured and compounded medications following standard procedures.
- Collected co-payments or full payments from customers.
- Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
- Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
Education
12th -
Caledonia High School
Caledonia, MSBachelor Of Business Administration - Business Administration And Management
Colorado Technical University
Colorado Springs, COSkills
- Customer Service
- Positive Attitude
- Time Management
- Data Entry
- File Organization
- Organizing and Categorizing
- Dedicated Team Player
- Administrative Support
- Resourceful
- Prioritizing Work
Timeline
Office Assistant
Cidy Wide
01.2022 - Current
Office Manager
Brazy Corp
05.2021 - 08.2022
Admissions Clerk
Baptist Memorial Hospital
01.2019 - 01.2021
Pharmacy Technician
Baptist Hospital
05.2016 - 12.2019
12th -
Caledonia High School
Bachelor Of Business Administration - Business Administration And Management
Colorado Technical University