Lindsey Harper

Thoroughly cleaned and prepared welding equipment (e.g., pipes, valves, tanks) to ensure they were free from contaminants such as oil, grease, and debris, reducing the risk of combustion in oxygen-enriched environments.
Followed strict safety protocols and industry standards to prevent fire hazards or explosions when working with oxygen-sensitive equipment.
Applied appropriate, non-combustible cleaning agents to effectively clean equipment, ensuring the removal of all potential contaminants.
Inspected and tested equipment before and after cleaning to ensure compliance with safety standards and proper functioning in oxygen environments.
Maintained accurate documentation of cleaning processes, including equipment cleaned, cleaning methods used, and any issues encountered, ensuring quality control and regulatory compliance.
Handled oxygen-sensitive components with care, ensuring that they were free of any hazardous residues that could cause dangerous reactions.
Maintained clean and safe work environments by ensuring the removal of combustible materials and other potential hazards from welding and oxygen systems.
Collaborated with welding and maintenance teams to ensure safe preparation of equipment for oxygen-related processes and welding operations.
Provided training to team members on the importance of oxygen cleaning, safety standards, and the proper handling of oxygen-sensitive materials.
Ensured all cleaning practices adhered to company policies, industry regulations, and manufacturer specifications to maintain high safety and quality standards.

Supervised daily shipping and receiving operations, ensuring timely and accurate loading, unloading, and distribution of products.
Led, trained, and supervised dock staff, ensuring adherence to safety protocols, operational standards, and efficient performance.
Coordinated outgoing shipments with logistics and warehouse teams, ensuring all orders met customer timelines and shipping requirements.
Conducted quality control checks to verify product quantities, inspect packaging, and ensure correct items were shipped.
Monitored and managed inventory levels in the dock area, ensuring proper organization and reconciliation of discrepancies with inventory control teams.
Ensured compliance with safety regulations, including proper handling of hazardous materials and safe working practices in the dock area.
Resolved shipping and receiving issues, such as inventory discrepancies, damaged products, and logistical challenges, ensuring minimal disruption.
Managed shipping documentation, including bills of lading, shipping manifests, and delivery receipts, while maintaining accurate records of all shipments.
Planned and scheduled shipping operations to ensure timely processing and delivery of goods, optimizing workflow to improve productivity.
Communicated directly with customers regarding shipment status and resolved any issues related to shipping and delivery.
Collaborated with cross-functional teams (purchasing, inventory control, and customer service) to ensure smooth coordination and resolve operational challenges.
Oversaw maintenance and management of dock equipment, ensuring proper functionality and coordinating repairs when necessary.

Trained new team members on company return policies, including timelines, product conditions, and exclusions to ensure adherence to guidelines.
Demonstrated step-by-step return processes, from product inspection to issuing refunds or exchanges, ensuring smooth and efficient operations.
Guided colleagues in utilizing point-of-sale systems and return software, ensuring accurate processing of returns and timely updates to customer orders.
Provided coaching on effective customer communication, emphasizing professionalism and empathy when handling returns and resolving customer concerns.
Supported new hires in managing difficult or complex return cases by explaining escalation procedures and problem-solving strategies.
Educated team members on return documentation requirements, ensuring accurate record-keeping of returned items, reasons for returns, and customer interactions.
Instructed on proper inventory control practices, including re-stocking and categorizing returned products as resellable, damaged, or defective.
Reinforced compliance with company policies and legal regulations regarding customer returns and data protection.
Offered continuous feedback and support to ensure team members’ success in independently handling returns with confidence and accuracy.

Conducted regular cycle counts of inventory on a rotating basis, ensuring accuracy of stock levels.
Verified physical inventory against system records, identifying and reporting discrepancies.
Investigated inventory discrepancies to determine root causes, including data entry errors, theft, damage, or misplacement.
Entered and updated accurate inventory counts into the system, providing timely and detailed reports on variances.
Maintained and ensured the accuracy of inventory records in compliance with company procedures and safety regulations.
Reconciled discrepancies between physical counts and system data, working closely with relevant departments to resolve issues.
Assisted in preparing for and conducting full physical inventory audits.
Collaborated with warehouse management and other departments to support inventory control processes.
Contributed to process improvements aimed at increasing inventory accuracy and operational efficiency.