Summary
Overview
Work History
Education
Skills
Accomplishments
Additional Information
Timeline
Generic

Lindsey Harrison-McDowell

Summary

Hardworking and passionate Registered Nurse with strong organizational skills eager to secure entry-level nursing position. Ready to help team achieve company goals. Eager to learn while furthering education.

Overview

11
11
years of professional experience

Work History

RN

Carle Healthcare Systems (Carle Methodist Peoria)
07.2024 - Current
  • Administered medications accurately and safely, reducing medication errors and adverse reactions.
  • Enhanced patient satisfaction through effective communication, empathy, and timely response to their needs.
  • Collaborated with interdisciplinary teams for comprehensive patient care plans, resulting in better health outcomes.
  • Administered medications via oral, IV, and intramuscular injections and monitored responses.
  • Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
  • Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
  • Developed strong relationships with patients'' families, providing emotional support while addressing concerns or questions about care plans.
  • Improved patient outcomes by providing high-quality nursing care and implementing evidence-based practices.
  • Educated patients on disease management and self-care techniques, promoting lifestyle changes for improved health.
  • Served as a liaison between physicians and patients'' families to facilitate clear communication regarding treatment options and progress updates.
  • Assessed patient conditions promptly upon admission to determine appropriate interventions and prioritize care needs.
  • Provided emotional support to patients during challenging times, fostering a sense of trust and rapport that contributed to better overall wellbeing.
  • Provided direct patient care, stabilized patients, and determined next course of action.
  • Monitored patient reactions to drugs and carefully documented findings.
  • Managed patient caseloads effectively, ensuring timely interventions and thorough follow-ups to mitigate potential complications.
  • Implemented infection control measures within the unit, maintaining a safe environment for both patients and staff members.
  • Aligned nursing goals with department objectives to enhance overall performance metrics within the healthcare facility.
  • Utilized advanced clinical skills such as wound care management or IV therapy administration, leading to faster recovery times for patients treated under my supervision.
  • Advised patients and caregivers of proper wound management, discharge plan objectives, safe medication use, and disease management.
  • Communicated with healthcare team members to plan, implement and enhance treatment strategies.
  • Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
  • Evaluated patient histories, complaints, and current symptoms.
  • Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
  • Managed patients recovering from medical or surgical procedures.
  • Conducted ongoing monitoring and evaluations of behaviors and conditions, and updated clinical supervisors with current information.
  • Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
  • Led teams in driving successful patient outcomes by prioritizing standard of care and best practices.
  • Collaborated with leadership to devise initiatives for improving nursing satisfaction, retention and morale.
  • Recorded details regarding therapies to keep patient charts updated.
  • Sustained quality standards by performing routine medication audits and upholding internal and industry best practices.

Training Consultant

Red Oak Estates And Memory Care
01.2021 - 07.2024
  • Improved student performance by defining clear goals and communicating performance metrics.
  • Evaluated success of training programs and recommended improvements to upper management to enhance effectiveness.
  • Provided constructive feedback on participant performance during workshops, enabling attendees to refine their skills effectively postsession.
  • Maintained detailed records of training sessions, participant feedback, and program outcomes to support evidence-based decision making.
  • Conducted gap analyses to identify areas of improvement within existing training programs, leading to targeted updates that increased overall efficacy.
  • Consulted with organization management to assess needs and plan improvements.
  • Implemented cross-training to improve depth of skill sets within team.
  • Delivered engaging presentations and facilitated group activities, ensuring participants gained practical knowledge and hands-on experience.
  • Verified training program compliance with applicable laws and regulations.

Medicare Denials Specialist

Graham Medical Group
01.2021 - 06.2022
  • Followed all company policies and procedures to deliver quality work.
  • Maintained current understanding of market conditions, compliance standards and best practices.
  • Conducted thorough research to identify trends and inform decision-making for business growth initiatives.
  • Monitored industry trends to adapt strategies accordingly.

Residential Aide Supervisor

Red Oak Estates And Memory Care
06.2016 - 01.2021
  • Addressed any incidents of resident dissatisfaction in a timely manner, demonstrating empathy and dedication to problem-solving in the pursuit of optimal care provision.
  • Maintained regulatory compliance by staying current with industry standards and ensuring adherence to established policies and procedures.
  • Coordinated transportation services for residents when needed, ensuring timely and efficient access to off-site appointments or events.
  • Boosted team morale with regular recognition of exemplary performance and contributions to the community.
  • Promoted a positive living environment by proactively addressing concerns and resolving conflicts among residents.
  • Improved staff efficiency through regular training sessions and performance evaluations.
  • Contributed to a welcoming atmosphere in the residential community through hosting events, fostering camaraderie among residents, and being responsive to feedback from all parties involved in the caregiving process.
  • Increased overall safety by conducting thorough facility inspections and promptly addressing any issues identified.
  • Recruited, hired and trained staff, providing direct supervision, ongoing staff development and continuing education to employees.
  • Communicated with patients, ensuring that medical information was kept private.
  • Developed and updated policies and procedures as part of the upper management team, maintaining compliance with guidelines relating to HIPAA, benefits administration and general liability.
  • As part of the upper management team, designed and introduced leadership development, coaching and team management model, resulting in promotion of employees into increased levels of responsibility.
  • Monitored and inspected staff processes to eliminate hazards posed for both residents and staff while ensuring continuous compliance with regulations.
  • Collaborated with DON and administrator to maintain daily operations.

CPC

AAPC
01.2016 - 05.2016
  • I returned to full-time Coding classes to regain my CPC licensure for ICD-10.
  • Continuously improved expertise in ICD-10-CM, CPT, and HCPCS codes through ongoing professional development courses and certifications.
  • Self-motivated, with a strong sense of personal responsibility.
  • Passionate about learning and committed to continual improvement.

Finance Manager

CNAC
11.2014 - 12.2015
  • Reviewed documentation and identified financial discrepancies where applicable.
  • Ensured compliance with local, state, federal tax regulations; timely filing of all required documents, mitigating potential penalties or fines.
  • Processed invoices and contacted appropriate parties for timely payment receipt.
  • Optimized cash flow with diligent monitoring of accounts receivable and payable.
  • Completed filings and upheld strict compliance with regulatory agencies and supervisors.
  • Partnered with IT and operational leadership to develop financial business plans with detailed benchmarks.
  • Increased profitability by identifying underperforming investments, reallocating resources accordingly.
  • Forecasted trends and recommended improvements based on financial risk analyses.
  • Managed multimillion-dollar budgets.
  • Complied with established internal controls and policies.
  • Evaluated and negotiated contracts to procure favorable financial terms.
  • Supported financial director with special projects and additional job duties.
  • Implemented and regularly reviewed financial controls to generate accurate and reliable financial data.
  • Conducted financial due diligence on potential investments and acquisitions.

Education

Associate Degree in Nursing - Nursing Practice

Spoon River College
Canton, IL
05.2024

Skills

  • Training Evaluation
  • Quality improvements
  • Employee Coaching
  • Human Resources
  • Relationship Building
  • Employee Performance Reviews
  • Training Program Development
  • Customized training
  • Public Speaking
  • Training delivery
  • Schedule Management
  • Process Improvements

Accomplishments

Received my first Daisy award prior to one year of licensed nursing practice while working third shift.


Received the Florence Nightingale Award on May 8, 2024 in recognition of compassionate patient care and leadership skills from my nursing program at SRC. One person was awarded from each campus in our program.

Additional Information

References:

Becky Sherwood, RN, MSN - Director of Nursing SRC

309-649-6632

rebecca.sherwood@src.edu


Tonja Huff, RN, MSN - Nursing Instructor SRC

309-338-2477

309-649-6085

tonja.huff@src.edu


Penny Cozart, RN, MSN - Nursing Instructor SRC

309-253-1949

zart9603@gmail.com


Sarah Strode, RN, MSN - Nursing Instructor SRC

309-833-6011

sarah.strode@src.edu


Shawna Smith, RN, DON, Red Oak Estates and Memory Care

309-267-4510

shawnamay2020@gmail.com

Timeline

RN

Carle Healthcare Systems (Carle Methodist Peoria)
07.2024 - Current

Training Consultant

Red Oak Estates And Memory Care
01.2021 - 07.2024

Medicare Denials Specialist

Graham Medical Group
01.2021 - 06.2022

Residential Aide Supervisor

Red Oak Estates And Memory Care
06.2016 - 01.2021

CPC

AAPC
01.2016 - 05.2016

Finance Manager

CNAC
11.2014 - 12.2015

Associate Degree in Nursing - Nursing Practice

Spoon River College

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