LINDSEY HAYES
West Carrollton,Ohio
Summary
Highly-motivated employee with ample knowledge of food and beverage Quality Assurance procedures. PCQI, HACCP, and ServSafe certified along with a background in BRCG's, FDA, and USDA inspections. Knowledge of APC, EB, EC, and listeria swabbing and testing. Adept at working in a manufacturing facility and following proper GMP's in accordance with the company's standards.
Overview
2
2
years of professional experience
3
3
Certification
Work History
Food Safety and Quality Assurance Technician
Jeni's Splendid Ice Creams LLC
Columbus
04.2023 - Current
- ATP and protein swabbed equipment and areas to ensure cleanliness of materials being used and test potential areas of concern for contamination.
- Tested products to ensure that pH and water activity were within specification for safety standards as well as ensuring quality of products are up to standards.
- Plated EB, EC and APC swabs along with testing listeria for environmental swabs.
Quality Assurance Analyst
T. Marzetti
Columbus, Ohio
05.2022 - Current
- Conducted internal audits to measure adherence to established QA standards.
- Developed process improvements to enhance overall data quality.
- Conducted tests on product samples and recorded results.
- Investigated or reported questionable test results.
- Trained employees in proper equipment use and product testing procedures.
Student Worker
The Ohio State University Culinary Production Kitchen
Columbus, Ohio
02.2022 - 05.2022
Cashier/baker
The Cheesecake Factory
Columbus, Ohio
05.2019 - 02.2022
- Answered customer questions and provided store information.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Helped customers find specific products, answered questions and offered product advice.
- Trained new team members in cash register operation, stock procedures and customer services.
Food and Beverage Training and Development Intern
Hershey Park Entertainment and Resorts
Hershey, Pennsylvania
05.2021 - 08.2021
- Followed food safety regulations pertaining to sanitation, food handling and storage.
- Maintained professional demeanor during interactions with customers and co-workers.
- Acquired new skills to support team and further accommodate customer needs.
- Welcomed and thanked guests to demonstrate appreciation for patronage.
- Directed patrons to restrooms and other amenities within facility.
Education
Bachelor of Science - Agriculture (Culinary Science)
The Ohio State University
05.2022
Associates of Applied Business - Culinary Arts
Cincinnati State Technical And Community College
12.2018
Skills
- Problem Solving
- Finished Goods Inspection
- Audit Assistance
- Verbal and Written Communication
- Standardized Testing Methodology
- Staff Training
- Attentive and Observant
Certification
HACCP Certified
ServSafe Certified
PCQI certified
Timeline
Food Safety and Quality Assurance Technician
Jeni's Splendid Ice Creams LLC
04.2023 - Current
Quality Assurance Analyst
T. Marzetti
05.2022 - Current
Student Worker
The Ohio State University Culinary Production Kitchen
02.2022 - 05.2022
Food and Beverage Training and Development Intern
Hershey Park Entertainment and Resorts
05.2021 - 08.2021
Cashier/baker
The Cheesecake Factory
05.2019 - 02.2022
Bachelor of Science - Agriculture (Culinary Science)
The Ohio State University
Associates of Applied Business - Culinary Arts
Cincinnati State Technical And Community College
HACCP Certified
ServSafe Certified
PCQI certified
Similar Profiles
Konrad MahlerKonrad Mahler
Server at Jeni's Splendid Ice Creams LLCServer at Jeni's Splendid Ice Creams LLC
Jordan BrownJordan Brown
Shopkeeper at Jeni's Splendid Ice Creams LLCShopkeeper at Jeni's Splendid Ice Creams LLC
Audrina HerreraAudrina Herrera
Shift Lead at Jeni's Splendid Ice Creams LLCShift Lead at Jeni's Splendid Ice Creams LLC