Lindsey Higbee
Phoenix,AZ
Summary
Experienced and dependable general worker with a proven track record of efficiently completing tasks in various settings. Skilled in manual labor, equipment operation, and maintaining a clean and organized workspace. Safety-conscious with a strong work ethic and the ability to adapt to different environments. Ready to contribute to a dynamic team and make a positive impact.
Overview
10
10
years of professional experience
Work History
Vocational Rehabilitation Counselor
Arizona Department of Economic Security, AZDES, FAA
Phoenix, AZ
06.2024 - Current
- Maintained accurate records of client progress including case notes, assessments, IPEs, service plans.
- Participated in interdisciplinary team meetings with other professionals from different fields in order to coordinate care plans.
- Evaluated and assessed the abilities, skills, interests, and needs of clients to determine their vocational goals.
- Monitored client progress towards employment goals through regular follow-up meetings or phone calls.
- Connected individuals with relevant community resources and coordinated referrals.
- Actively participated in professional development activities such as seminars or webinars related to vocational rehabilitation best practices.
Trust and Safety Analyst
Care.com
10.2020 - Current
- Review safety cases, bans, appeals, and safety escalations.
- Analyze harmful behavior, and identify trends to better understand the threat landscape, and help improve detection methods.
- Employ critical thinking, emotional intelligence, and creative problem-solving skills to navigate sensitive cases.
- Maintain excellent interpersonal skills and professionalism while delivering outstanding customer services.
- Identify, report, and help prioritize system bugs.
Family Support Specialist- Kinship and Adoptions
Southwest Human Development
Phoenix, AZ
06.2020 - 03.2023
- Complete home studies and courtesy supervision services for children who are wards of the court through visiting with children and their kinships caregivers, foster parents, and/or adoptive parents in their homes
- Use excellent communication skills, both written and verbal, to write both home studies and monthly supervision reports
- Help families connect to community resources, advocate for the children's needs, and offer supportive services through home visiting
- Work in collaboration with the Arizona Department of Child Safety in order to better serve the children and families
- Responsible to maintain timely and accurate client files
- Establish a working partnership with families, community providers, and peers
Infant-Toddler Mental Health Clinician
Arizona's Children Association
Phoenix, AZ
05.2019 - 05.2020
- Conducted an extensive and thorough birth-5 assessment including observations and creates a measurable and cohesive plan for the team
- Used interventions and normal developmental milestones to move the family through treatment and to identify what services or natural supports were needed to assist in success
- Conducted educational activities to promote client understanding of treatment issues including medication, diagnosis, parenting skills, etc
- Provided individual and family therapy to clients under age 5 by implementing play therapy and the use of activities and measures to gain a further understanding of the child's limitations and needs
- Prepared appropriate paperwork as required by the agency, including critical incident reports, records, progress notes, safety plans, etc
Intern
Everybody Matters
Phoenix, AZ
08.2018 - 04.2019
- One-on-one social emotional support services to children in Kinder through 6th grade
- Working with issues such as: anger management, grief, social skills, anxiety, and parent/child problem
- Counsel children and adolescents to help them understand and overcome personal, social, and behavioral problems
- Utilize techniques derived from Cognitive-Behavioral Therapy
- Educate students on adaptive coping strategies, aiming to reduce maladaptive coping mechanisms
- Consult with parents, school faculty and other professionals to meet the needs of students
Intern
The Barry Group (Pediatric & Behavioral Health Practice)
Goodyear, AZ
08.2017 - 04.2018
- Assisted in social skills groups for children between the ages of 4-8 years old
- Lead two social skills groups for children between the ages of 9-12 years old
- Composed behavioral plans, conducted child observations, tracked goals, created social stories, and wrote evaluative reports using appropriate terminology for field
- Joined specialists on select classroom observations, school consultations, monthly parent consultations and IEP meetings
- One-on-one counseling sessions with pre-teen
Intern
Sojourner Center (Domestic Violence Shelter)
Phoenix, AZ
08.2016 - 04.2017
- Shared a caseload with an experienced, educated case manager
- Assisted in needs assessments, goal planning, referrals, and supporting participants with various needs
- Assisted case managers in group support sessions and/or classes
- Supported participants and their children through the Kids Care programs that were offered
- Learned about the lay legal advocacy program offered by shadowing the lay legal advocates as they worked with participants on campus and in the courts
- Conducted a safety tool intervention in collaboration with AmeriCorps to several participants
Assistant Teacher
Goddard School of Palm Valley
Avondale, AZ
04.2015 - 08.2016
- Support children's emotional and social development, encouraging understanding of others and positive self-concepts
- Identify signs of emotional or developmental problems in children and bring them to parents' or guardians' attention
- Communicate with children's parents or guardians about daily activities, behaviors, and related issues
- Keep records on individual children, including daily observations and information about activities, meals served, and medications administered
Education
Masters - Social Work
ARIZONA STATE UNIVERSITY
Phoenix, AZ05.2019
Bachelors - Social Work
ARIZONA STATE UNIVERSITY
Phoenix, AZ05.2017
A.A. - Arts
ESTRELLA MOUNTAIN COMMUNITY COLLEGE
Avondale, AZ05.2015
High School Diploma -
MILLENNIUM HIGH SCHOOL
Goodyear, AZ05.2009
Skills
- Trustworthy Team Member
- Effective Time Management
- Active listening
- Fast Adaptation Skills
- Strong Interpersonal Skills
- Highly Organized
- Detail-Oriented Approach
- Microsoft Word
- Microsoft PowerPoint
- Microsoft Excel
- Therapeutic Counseling
- Case management
References
References available upon request.
Credentialsandlicenses
- CPR/AED Certification, 06/23
- State of Arizona Department of Public Safety Level One Fingerprint Clearance Card
References
References available upon request.
Timeline
Vocational Rehabilitation Counselor
Arizona Department of Economic Security, AZDES, FAA
06.2024 - Current
Trust and Safety Analyst
Care.com
10.2020 - Current
Family Support Specialist- Kinship and Adoptions
Southwest Human Development
06.2020 - 03.2023
Infant-Toddler Mental Health Clinician
Arizona's Children Association
05.2019 - 05.2020
Intern
Everybody Matters
08.2018 - 04.2019
Intern
The Barry Group (Pediatric & Behavioral Health Practice)
08.2017 - 04.2018
Intern
Sojourner Center (Domestic Violence Shelter)
08.2016 - 04.2017
Assistant Teacher
Goddard School of Palm Valley
04.2015 - 08.2016
Masters - Social Work
ARIZONA STATE UNIVERSITY
Bachelors - Social Work
ARIZONA STATE UNIVERSITY
A.A. - Arts
ESTRELLA MOUNTAIN COMMUNITY COLLEGE
High School Diploma -
MILLENNIUM HIGH SCHOOL
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