Lindsey Hosley
Oglethorpe,GA
Summary
Dedicated Patient Care Technician skilled in providing critical care during emergencies and routine procedures. Proven ability to manage patient vital signs, transport individuals safely, and maintain thorough documentation. Focused on enhancing patient outcomes through collaboration and effective communication.
Overview
17
17
years of professional experience
Work History
Emergency Medical Technician
Phoebe Sumter Medical Center
Americus, Georgia
02.2026 - Current
- Responded swiftly to emergency calls and provided critical patient care.
- Performed basic life support procedures such as cardiopulmonary resuscitation and automated external defibrillation.
- Provided treatment for illnesses or injuries after assessing situations.
- Evaluated patients' medical status and monitored vital signs during transit.
- Assisted in patient transport and monitored vital signs during transit.
- Provided emotional support and comfort to patients while transporting them to their destination.
- Collaborated with healthcare team to ensure seamless patient handoff.
- Maintained and inspected medical equipment for readiness and safety compliance.
- Documented patient information accurately in electronic health records.
- Remained level-headed and proactive during emergency situations.
- Demonstrated dedication to providing quality care through continued training and education.
- Developed strong rapport with other medical professionals to foster quality and efficient patient care.
Customer Service Representative
Ferguson Home Builders
Remote, GA
07.2024 - 02.2026
- Resolved customer complaints through effective communication and problem-solving skills.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Assisted customers with product inquiries and service requests.
- Developed strong customer relationships to encourage repeat business.
- Collaborated with team members to enhance customer service processes and procedures.
- Handled order processing and coordination with internal departments for delivery schedules.
- Ensured compliance with company policies while delivering exceptional customer experiences.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Certified Nursing Assistant
Georgia Hospice Care
Warner Robins, Georgia
11.2023 - 07.2024
- Assisted patients with daily living activities and personal care needs.
- Monitored vital signs and reported changes to nursing staff promptly.
- Observed and reported unusual symptoms and changes to charge nurse.
- Turned and repositioned residents using proper body mechanics to prevent pressure ulcers.
- Responded quickly to emergency situations involving sudden illness or injury.
- Maintained a clean and safe environment for patients and staff.
- Documented patient information accurately in electronic health records.
Certified Nursing Assistant
Phoenix at Lake Joy
Warner Robins, Georgia
11.2021 - 05.2022
- Assisted patients with daily living activities and personal care needs.
- Supported daily living activities by serving meals, feeding, ambulating and turning over and positioning patients.
- Facilitated activities of daily living, personal hygiene management, feeding and ambulation.
- Assisted residents in walking, using self-help devices when necessary, to promote mobility.
- Maintained a clean and safe environment for patients and staff.
- Safeguarded patient privacy with strict adherence to HIPAA protocols.
- Measured and recorded food and liquid intake and output, reporting changes to medical or nursing staff.
- Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.
- Fostered relationships with patients, caregivers and healthcare teams to achieve individual care plan targets.
- Responded quickly to emergency situations involving sudden illness or injury.
Patient Care Technician
Houston Medical Center
Warner Robins, Georgia
03.2016 - 10.2021
- Responded immediately to patient calls for assistance, coordinating with medical staff to address emergency situations swiftly.
- Monitored intake of food and medication, alerting staff to patient condition deterioration for timely interventions.
- Transport patients by wheelchair or rolling bed between care and examination rooms.
- Document vital signs such as temperature and blood pressure to track medical symptoms and the progress of treatments.
- Communicated effectively with family members regarding patient care and discharge instructions, ensuring understanding and support.
- Applied aseptic techniques to prevent infection during medical procedures. and use appropriate personal protective equipment.
- Maintained patient confidentiality regarding personal and treatment information. concerning treatment and personal information.
Nurse Aide Training Program/CNA
The Oaks Nursing Home
Marshallville, GA, USA
08.2010 - 05.2012
- Coordinated with healthcare teams to develop and implement patient treatment protocols.
- Monitored patient symptoms and behaviors to facilitate timely and appropriate care.
- Exchanged vital information with physicians, nurses, and caregivers regarding patient conditions and treatment plans.
- Trained to complete detailed patient intakes, including documenting patient histories and current vitals.
- Observed nurse administering medications to patients and noting any side effects or reactions.
- Protected business from unnecessary liability by carefully following security and safety standards.
Cashier
McDonalds
Montezuma, GA
05.2009 - 08.2010
- Took orders and processed payments for dine-in, carry-out and drive-thru customers.
- Welcomed each guest warmly to foster immediate positive connections and enhance customer experience.
- Packaged customer orders with utensils, napkins, and condiments for prompt and accurate delivery.
- Managed inventory of napkins, utensils, and consumable supplies to ensure seamless service.
- Followed all quality standards, formulas, and procedures outlined in the company's operations manual.
Education
High School Diploma -
Macon County High School
Montezuma, GA05-2009
Skills
- CPR certification
- ACLS certification
- Vital signs
- Emergency response
- Medical equipment operation
- Patient evaluations
- Patient transport
- Problem-solving
- Patient documentation
- Health care compliance
- Triaging
- Recordkeeping
- Pre-hospital care
- Problem-solving
- Attention to detail
- Calm under pressure
- Team collaboration
- Multitasking
- Organizational multitasking
- Terminology expertise
- Hygiene management
- Problem-solving
Timeline
Emergency Medical Technician
Phoebe Sumter Medical Center
02.2026 - Current
Customer Service Representative
Ferguson Home Builders
07.2024 - 02.2026
Certified Nursing Assistant
Georgia Hospice Care
11.2023 - 07.2024
Certified Nursing Assistant
Phoenix at Lake Joy
11.2021 - 05.2022
Patient Care Technician
Houston Medical Center
03.2016 - 10.2021
Nurse Aide Training Program/CNA
The Oaks Nursing Home
08.2010 - 05.2012
Cashier
McDonalds
05.2009 - 08.2010
High School Diploma -
Macon County High School