Lindsey Hull
Vestal
Summary
Detail-oriented professional with extensive experience in billing reconciliation and claims analysis. Skilled in effective communication and team collaboration, leading to successful resolution of denial trends and improved service quality. Committed to leveraging analytical problem-solving skills to drive revenue cycle management.
Overview
9
9
years of professional experience
1
1
year of post-secondary education
Work History
Denial Specialist
Fellow Health Partners
Great River
03.2023 - Current
- Identified and evaluated denials to uncover specific issues and recurring patterns.
- Analyzed complex billing problems, prepared appeals, and researched payer policies.
- Collaborated with teams to develop internal rejection protocols and provide training.
- Maintained communication with providers and customers to enhance service quality.
- Reviewed patient bills, addressed inquiries on outstanding balances, and facilitated payment plans.
- Met with provider relations representatives to discuss denial trends and resolutions.
- Tracked trends and coordinated follow-ups for claims requiring corrections or appeals.
- Assisted in training new employees to ensure adherence to updated coding knowledge and policies.
- Documented denial reasons and tracked resolution progress in systems.
Accounts Receivable Clerk
Sunrise Medical Laboratories
Hicksville
06.2021 - 03.2023
- Resolved billing issues by researching claims and coordinating with payers.
- Processed insurance claims through electronic billing systems and software.
- Managed patient accounts by verifying insurance coverage and eligibility.
- Monitored aging reports to follow up on overdue accounts.
- Maintained accurate records of accounts receivable and payable transactions.
- Communicated with healthcare providers to address billing inquiries and discrepancies.
- Trained new staff on billing procedures and systems used in operations.
- Collaborated with team members to enhance billing processes and efficiency.
Accounts Receivable Clerk
Billings services INC
East Hampton
03.2017 - 03.2020
- Processed incoming payments and applied them to customer accounts accurately.
- Maintained precise records of accounts receivable transactions for audit purposes.
- Assisted in reconciling discrepancies in account statements effectively.
- Reviewed patient records to ensure coding accuracy and compliance with regulations.
- Communicated with insurance providers about claim status and discrepancies promptly.
- Collaborated with healthcare staff to resolve billing issues efficiently.
- Trained new team members on coding practices and software functionality.
- Audited claims for compliance with documentation and coding standards.
Education
Certified Billing And Coding Specialist CBCS -
Branford Hall Career Institute
Bohemia, NY 02.2016 - 03.2017
Pierson High School
Sag Harbor, NY06-2010
Skills
- Claims analysis
- Billing reconciliation
- Appeal preparation
- Insurance verification
- Coding compliance
- Revenue cycle management
- Customer relationship management
- Data tracking and reporting
- Problem solving
- Attention to detail
- Effective communication
- Employee training
- Claim adjustment
- Medical coding
- HIPAA compliance
- Denial management
- Provider relations
- Appeals processing
- Critical thinking
References
References available upon request.
Timeline
Denial Specialist
Fellow Health Partners
03.2023 - Current
Accounts Receivable Clerk
Sunrise Medical Laboratories
06.2021 - 03.2023
Accounts Receivable Clerk
Billings services INC
03.2017 - 03.2020
Certified Billing And Coding Specialist CBCS -
Branford Hall Career Institute
02.2016 - 03.2017
Pierson High School
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