Lindsey Ivan

• Gave animals proper attention to promote secure environment in owner's absence.
• Followed pet care instructions for dietary needs and medication regimens.
• Communicated professionally with pet owners via phone, email, and text.
• Attended consultations and met with pets and pet guardians to obtain guidelines and protocol for care.
• Designed business plan to define concept, short-term and long-term goals and strategies.

Scheduled client appointments for staff teams.

• Developed strategies to streamline and improve office procedures.
• Managed filing system, entered data and completed other clerical tasks.
• Managed phone and email correspondence
• Assisted coworkers and staff members with special tasks on daily basis.
• Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate requests.
• Prepared and maintained departmental and construction contracts and invoices and submitted for payment.

• Greeted incoming visitors, staff and customers professionally and provided friendly, knowledgeable assistance.
• Responded to inquiries from callers seeking information.
• Kept reception area clean and neat to give visitors positive first impression.
• Liaised between clients and vendors and maintained effective lines of communication.
• Provided clerical support to company employees by copying, faxing, and filing documents.
• Created and updated physical records and digital files to maintain current, accurate, and compliant documentation.

• Sanitized tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
• Monitored entrances and exits to maintain safety and organized environments.
• Monitored activities to verify safety and well being of up to 10 children.
• Organized current and incoming inventory
• Volunteered to help other members of staff with special projects of varying degrees of complexity.