Summary
Overview
Work History
Education
Skills
Certification
Timeline
Education and Training
Generic

Lindsey Johnson

Naples

Summary

Reliable Maintenance Technician known for high productivity and efficient task completion. Possess specialized skills in HVAC repair, electrical troubleshooting, and plumbing maintenance. Excel in time management, problem-solving, and teamwork, ensuring smooth operation of facilities. Committed to maintaining safety standards and improving system performance.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Maintenance Technician

The Meridian Club and Condominiums
03.2025 - Current
  • Performed preventive maintenance on HVAC systems by changing filters and cleaning condensation drains.
  • Operated hand and power tools to complete various repairs efficiently.
  • Collaborated with building managers to develop and implement maintenance schedules.
  • Diagnosed equipment malfunctions and executed repairs to ensure operational uptime.
  • Responded swiftly to emergency breakdowns during all shift hours.
  • Inspected grounds and buildings to identify and mitigate hazardous conditions.
  • Maintained precise records of all maintenance activities conducted.
  • Cleaned work areas to uphold a safe and organized environment.
  • Troubleshot equipment breakdowns and performed preventive maintenance.
  • Used problem-solving skills to alleviate issues efficiently with minimal supervision.
  • Followed safety protocols to minimize workplace accidents.
  • Operated varied hand and power tools to complete repairs.

Access Control Officer

St. Raphael Club at Pelican Bay
06.2024 - Current
  • Monitored building entrances and exits to detect intrusions and safeguard assets.
  • Reviewed worker and visitor credentials to ensure compliance with security protocols.
  • Maintained composure during emergencies while coordinating with law enforcement and emergency responders.
  • Conducted reviews of CCTV footage for security purposes and incident investigations.
  • Inspected gates, doors, locks, and barriers regularly to ensure functionality.
  • Performed routine patrols of facility grounds to deter suspicious activity.
  • Maintained organized gate area to facilitate efficient access control.
  • Documented all entries, exits, incidents, and patrols in detailed log books.

Server

Fish Restaurant
02.2024 - Current
  • Ensured food safety and cleanliness to prevent foodborne illness and maintain sanitation standards.
  • Assisted with stocking dining supplies, including napkins and silverware.
  • Complied with safety protocols for food handling and cleaning procedures.
  • Arranged table settings using clean tablecloths, napkins, and tableware for guest preparation.
  • Responded promptly to guest requests to enhance service experience.
  • Coordinated with kitchen staff to address complaints and serve replacement items.
  • Accurately recorded orders in Point of Sale system for efficient processing.
  • Managed multiple tasks while delivering exceptional customer service and maintaining professionalism.

Server Shift Leader

The Blue Crab Restaurant and Oyster Bar
05.2021 - 12.2023
  • Cultivated warm relationships with regular customers.
  • Promoted a positive work environment, fostering teamwork through regular communication and recognition of outstanding performances.
  • Oversaw daily operations of service team, delegated tasks, and trained new staff.
  • Handled table service and other dining room tasks to address shortfalls due to unexpected absences or unusual service volumes.
  • Enhanced customer satisfaction by promptly addressing concerns and providing personalized solutions.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Recruited and trained new waitstaff personnel, providing rapid onboarding processes to integrate additional team members quickly.
  • Maximized guest satisfaction by maintaining high-quality food presentation and ensuring prompt service.
  • Addressed and resolved customer conflicts with managed waitstaff, verifying satisfactory outcomes for involved parties.
  • Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
  • Consistently met or exceeded sales goals through upselling techniques.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Contributed ideas for improving server procedures during weekly meetings with management staff.
  • Streamlined shift operations for increased efficiency by implementing effective delegation and task prioritization.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.

Server

Half Shell Oyster House
02.2018 - 05.2021
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.
  • Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
  • Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
  • Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
  • Adhered to proper food handling procedures and safety guidelines for the well-being of guests and team members alike.
  • Consistently met or exceeded performance goals related to sales targets, customer satisfaction ratings, and order accuracy.
  • Learned and followed local alcohol laws to keep restaurant compliant with regulations.
  • Kept up with fast-paced environments, ensuring timely delivery of orders during peak hours.

Bartender

TGI Fridays
08.2012 - 02.2018
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
  • Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
  • Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
  • Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
  • Upsold menu items to customers, driving up per sale revenues and maximizing profits.
  • Educated customers on drink options, making personalized recommendations based on preferences or dietary restrictions.
  • Obtained cash bank and stocked service bar to prepare for operation.
  • Adapted to fast-paced environment, effectively managing multiple drink orders simultaneously without compromising quality.
  • Proactively addressed potential conflicts or disturbances among patrons, maintaining a safe atmosphere for all guests.
  • Maintained extensive knowledge of cocktail recipes and preparation techniques, ensuring high-quality beverage menu.
  • Improved team morale and efficiency, leading by example and offering support during peak hours.
  • Resolved customer complaints with empathy and professionalism, turning potentially negative experiences into positive ones.
  • Handled cash and card transactions accurately, reducing discrepancies and balancing till at end of each shift.
  • Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.
  • Kept bar stocked with liquors, juices and garnishes for drinks.
  • Assisted with inventorying beverage stock and bar supplies.

Education

High School Diploma -

Gulfport High School
05-2007

Skills

  • HVAC maintenance

  • Preventive maintenance

  • Tool operation

  • Troubleshooting techniques

  • Pool maintenance (cleaning, chemicals, pH testing, etc)

  • Construction (repair/replacing drywall, painting, sanding, staining, hanging/removing doors)

  • Hand and power tools

  • Parts replacement

  • Equipment installation

  • Tool management

  • Painting

  • Plumbing repairs

  • Groundskeeping

  • Lighting systems

  • Strong multitasking

  • Customer service

  • Highly reliable

  • Team player attitude

  • Patience and tolerance

  • Outgoing personality

  • Engaging personality

  • Cleanliness and hygiene

  • Customer service expertise

  • Responsible alcohol service

  • Handling difficult customers

  • Cash register operation/Cash Handling

  • Memory retention

  • Menu memorization

  • Hospitality service expertise

  • Service-oriented mindset

  • Service prioritization

  • Professional appearance

  • High volume dining

  • Suggestive selling

  • Alcohol awareness

  • Food service

  • Beverage preparation

  • Drink preparation techniques

  • Sales expertise

  • Changing beer kegs

  • Creative mixology

  • Aloha POS/Toast POS

  • Fast learner

  • Honest and dependable

  • Teamwork and professionalism

  • Strong work ethic

Certification

  • Active Class D Security License

Timeline

Maintenance Technician

The Meridian Club and Condominiums
03.2025 - Current

Access Control Officer

St. Raphael Club at Pelican Bay
06.2024 - Current

Server

Fish Restaurant
02.2024 - Current

Server Shift Leader

The Blue Crab Restaurant and Oyster Bar
05.2021 - 12.2023

Server

Half Shell Oyster House
02.2018 - 05.2021

Bartender

TGI Fridays
08.2012 - 02.2018

High School Diploma -

Gulfport High School

Education and Training

Food and Beverage Safety Certification


Similar Profiles

CREATE PROFILE