Undergraduate with history of leading successful teams and driving project completion. Proven ability to enhance operational efficiency and foster collaborative work environment. Demonstrated expertise in strategic planning and conflict resolution. Passionate about the STEM field and eager for more experience.
Overview
6
6
years of professional experience
Work History
Sophomore Guild Leader
University of Minnesota Twin Cities
09.2024 - Current
Led cross-functional teams to achieve company-wide goals, fostering a culture of collaboration and innovation.
Grade and give feedback to freshmen on their in and out of class assignments.
Regular communication between myself and freshmen for any new materials or tasks.
Meet weekly with freshmen group - giving lessons, teaching, or facilitating activities for group work.
Meet with students outside of class periods to ensure they are getting the resources they need.
Student Administrative Assistant
Division of Diabetes, Endocrinology, & Metabolism
06.2024 - Current
Maintained accurate records, ensuring confidentiality while adhering to university guidelines and regulations.
Served as a valuable team member in various interdepartmental committees, contributing insight and expertise to support university-wide initiatives.
Managed incoming correspondence efficiently by sorting mail, responding promptly to emails, and routing phone calls appropriately.
Collaborated with other administrative aides to complete tasks efficiently, ensuring smooth daily operations within the office.
Efficiently complete tasks and products on time
Place and receive orders and materials requested from research staff, doctors, and admin for the division.
Hostess / Waitressing / Bartending
Nakashimas of Japan
11.2021 - 08.2024
Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Maintained a clean and welcoming environment, ensuring the comfort of guests throughout their visit.
Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
Proactively assisted servers during busy times, helping to expedite food delivery and maintain high levels of guest satisfaction throughout their meal.
Organized, stocked and cleaned establishment's front lobby during shifts to maintain welcoming appearance.
Cross-trained to handle different restaurant roles, including bar, kitchen and to-go stations.
Maintained balanced cash drawer with correct money values and accurate documentation.
Floor Sales Associate
Kohls
06.2021 - 09.2021
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Managed returns, exchanges and refunds in accordance with store policy.
Prepared merchandise for sales floor by pricing or tagging.
Answered customer questions about sizing, accessories, and merchandise care.
Educated clients on current promotional offerings and products using persuasive selling tactics.
Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
Soccer Referee
Wisconsin
06.2018 - 02.2021
Managed conflicts effectively and efficiently by mediating disputes between players, coaches, and spectators when necessary.
Promoted fair play and sportsmanship by consistently applying game rules and officiating with integrity.
Enforced discipline to encourage respect, fairness and equality for players.
Addressed rule infractions or complaints by participants to assess any necessary penalties.
Promoted good sportsmanship among players.
Provided safe playing environment for players by monitoring activity.
Nanny
Family Friends
06.2020 - 08.2020
Responsible for caring for a 10-year-old and an 8-year-old child
Assisted with light housekeeping duties as well as running errands.
Prepared meals and snacks for children based on dietary guidelines.
Maintained a clean and organized home environment conducive to optimal child development through regular tidying duties.
Ensured children''s safety and comfort by consistently monitoring their environment and addressing potential hazards.
Education
Undergraduate - Neuroscience
University of Minnesota
Minneapolis, MN
05-2027
High School Diploma -
Neenah High School
Neenah, WI
05-2023
Skills
Strategic planning
Conflict resolution
Adaptable mindset
Scheduling appointments
Meeting coordination
Phone etiquette
Customer service
Detail-oriented
Google Suite Efficient
Experience in Rstudio, JMP, and Qiime2
Experience in Microsoft Suites
Experience in Works, REDCap, and End Note
References
Available upon request.
Timeline
Sophomore Guild Leader
University of Minnesota Twin Cities
09.2024 - Current
Student Administrative Assistant
Division of Diabetes, Endocrinology, & Metabolism
06.2024 - Current
Hostess / Waitressing / Bartending
Nakashimas of Japan
11.2021 - 08.2024
Floor Sales Associate
Kohls
06.2021 - 09.2021
Nanny
Family Friends
06.2020 - 08.2020
Soccer Referee
Wisconsin
06.2018 - 02.2021
Undergraduate - Neuroscience
University of Minnesota
High School Diploma -
Neenah High School
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