Lindsey Jones
Vandalia,OH
Summary
Proven leader in hospitality, with expertise in customer service and team leadership. Excels in inventory management and enhancing guest experiences through effective problem-solving. Known for maintaining quality control in fast-paced environments, and improving client satisfaction.
Overview
16
16
years of professional experience
Work History
Owner
Dayton Gleam & Green
Dayton, OH
02.2025 - Current
- Cleaned residential and commercial spaces using appropriate tools and cleaning solutions.
- Maintained cleanliness in high-traffic areas to enhance client satisfaction.
- Communicated effectively with clients to understand specific cleaning needs.
- Responded promptly to customer requests regarding housekeeping needs.
- Commitment to accuracy.
Lead Bartender
Gypsy's Roadhouse
Phoenix, AZ
11.2016 - 12.2025
- Enhanced client satisfaction by maintaining cleanliness in high-traffic areas.
- Trained new bartenders, improving team efficiency and service quality.
- Responded to customer requests, ensuring prompt, and effective service.
- Managed cash handling procedures, ensuring transaction accuracy, and transparency.
- Maintained inventory by tracking supplies, and ordering necessary items.
Bartender
Hideaway Lounge
Phoenix, AZ
04.2013 - 11.2016
- Prepared and served a variety of cocktails and beverages efficiently.
- Interacted with customers to provide excellent service and recommendations.
- Maintained cleanliness and organization of the bar area throughout shifts.
- Handled cash transactions and processed payments accurately.
CSR
Alpha Connect
Tempe, AZ
11.2014 - 03.2016
- Assisted customers with inquiries and product-related questions.
- Processed orders and managed customer accounts efficiently.
- Resolved customer complaints through effective communication techniques.
- Handled customer inquiries and complaints in a timely manner.
CSR
To The Top, SEO
Phoenix, AZ
01.2013 - 12.2014
- Processed orders and managed customer accounts efficiently.
- Collaborated with clients to align advertising goals with business objectives.
- Executed a written rebuttal and script.
- Consistently surpassed quota expectations
Office Administrative Assistant
CCG, INC
Vandalia, OH
01.2010 - 02.2013
- Processed invoices and managed office supplies to ensure operational efficiency.
- Supported onboarding of new employees by preparing necessary documentation and training materials.
- Processed invoices on a daily basis utilizing QuickBooks software program.
- Performed administrative tasks including filing documents, data entry.
Education
Medical Administration
Brookline College
Phoenix, AZ06-2020
Skills
- Customer Service Excellence
- Team Leadership
- Inventory Management
- Effective Communication
- Problem Solving
Timeline
Owner
Dayton Gleam & Green
02.2025 - Current
Lead Bartender
Gypsy's Roadhouse
11.2016 - 12.2025
CSR
Alpha Connect
11.2014 - 03.2016
Bartender
Hideaway Lounge
04.2013 - 11.2016
CSR
To The Top, SEO
01.2013 - 12.2014
Office Administrative Assistant
CCG, INC
01.2010 - 02.2013
Medical Administration
Brookline College
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