As a team lead development trainer, the primary objective is the management of programs and providing direct care, and assistance to individuals in a residential program in accordance with the individual’s plan. Aiming to create a positive and productive work environment by communicating with team members, setting clear goals, and monitoring performance.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Development Training Team Lead
Lutheran Social Services of Illinois
08.2017 - Current
Trained new team members by relaying information on company procedures and safety requirements.
Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
Coached team members in techniques necessary to complete job tasks.
Maintained schedule of nine individuals to ensure productive and engaging environment for clients
Trained employees in processes pertaining to documentation of client’s daily needs and behavior plans, emergency protocols, mandate reporting protocols
Trained clients in developing communication skills, cooking, fine motor skills
Communication, documentation, direct care assistance, kept records up-to-date, reviewed for accuracy, trained in HIPAA and PHI compliance Experience in Microsoft Word, Excel
Certified Developmental Disability Aide
Lutheran Social Services of Illinois
08.2007 - 08.2017
Maintained safe and clean environment for patients of 16 by following infection control protocols and completing routine housekeeping tasks.
Improved patient comfort by providing attentive personal care and assistance with daily living activities.
Offered companionship to individuals facing isolation due to physical or cognitive impairments, engaging them in meaningful conversation and leisure activities.
Enhanced patient mobility through safe transfer techniques and proper use of assistive devices.
Assisted with meal preparation, ensuring that patients received nutritious meals catered to individual dietary restrictions or preferences.
Liaised between patients'' families and medical professionals, relaying critical information regarding changes in condition or treatment updates.
Promoted independence among patients by teaching self-care skills and assisting with adaptive equipment.
Delivered exceptional care in accordance with established policies and procedures, adhering to professional standards of practice within disability support field.
Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
Education
Associate of Applied Science - Human Resource And Organizational Leadership
Rasmussen University
Mokena, IL
02.2021
Skills
Management
Communication
Problem-solving
Implementation of Care Plans
Bathing and dressing
CPR Certification
Communication Skills
Effective and proactive communication, both written and verbal, with staff, residents, ensuring timely and respectful information exchange and coordination of activities.
Leadership Experience
Guiding, training, and supporting staff, while ensuring the smooth operation and high-quality care within the residential program, embodying professionalism, and integrity in every action.
References
Available upon request.
Certification
CPR First Aid
Timeline
Development Training Team Lead
Lutheran Social Services of Illinois
08.2017 - Current
Certified Developmental Disability Aide
Lutheran Social Services of Illinois
08.2007 - 08.2017
Associate of Applied Science - Human Resource And Organizational Leadership
Rasmussen University
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