Lindsey Kent
Pueblo,CO
Summary
Dynamic dental professional with extensive experience at Prestige Dental Centers, excelling in patient care and treatment room preparation. EDDA trained on the job, with 2.5 years of experience and 10 years of dental experience. Proficient in digital X-ray technology and skilled in appointment scheduling, fostering seamless communication. Recognized for enhancing patient satisfaction and training new staff, ensuring high-quality care and operational efficiency.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Dental Assistant
Prestige Dental Centers
Pueblo, CO
09.2023 - Current
- Assisted in patient care, ensuring comfort and addressing concerns during procedures.
- Prepared treatment rooms by sterilizing instruments and organizing supplies.
- Supported dentists in chairside procedures, enhancing patient experience.
- EDDA trained on the job, fillings, temp crowns, crown seats, implants
- Front desk duties, insurance verification , treatment planning, sending pre authorization
- Scheduling patients for new treatment, existing treatment and hygiene care
- Trained new staff on operational procedures and best practices to maintain high-quality care standards.
- Performed x-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists'' evaluations.
Dental Receptionist
Neighborhood Dental and Implants
Pueblo West, CO
08.2022 - 09.2023
- Managed patient scheduling and appointment confirmations to clinic workflow.
- Chairside assistant.
- Take X-rays, sterilization, set up rooms, treatment plans.
- Coordinated insurance verifications and processing for patient billing.
- Assisted in maintaining electronic health records for accuracy and compliance.
- Provided excellent customer service, addressing patient inquiries and concerns promptly.
- Collaborated with dental staff to ensure smooth communication between front and back office operations.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Dental Receptionist/Assistant
House Family Dental
Pueblo West, CO
09.2019 - 11.2022
- Managed patient scheduling and appointment confirmations to optimize office workflow.
- Coordinated insurance verification and processing to ensure accurate billing practices.
- Helped patients complete necessary medical forms and documentation.
- Improved billing accuracy by diligently verifying insurance coverage and updating patient financial records accordingly.
- Enhanced patient satisfaction by efficiently managing appointment scheduling and confirmations.
Dental Receptionist
Colorado Dental Arts
Littleton, CO
06.2016 - 09.2019
- Managed patient scheduling and appointment confirmations to optimize clinic workflow.
- Coordinated insurance verifications and processing for seamless patient billing.
- Trained new reception staff on office procedures and software systems.
- Streamlined front desk operations, enhancing efficiency in patient check-in processes.
- on the job training for Dental Assistant
- Chairside Assistan, fillings, crowns, implants, oral surgery, endo.
- sterlization, setting up rooms, notes
Education
High School Diploma -
Bear Creek
Lakewood, COSkills
- Dental impressions
- Dental radiography
- Digital X-ray proficiency
- Equipment sterilization
- Treatment room setup
- Appointment scheduling
- Team collaboration
- Cross-training capabilities
- Restorative procedures
- Oral surgery assistance
- Inventory management
- Knowledgeable in [software]
- Endodontic procedure assistance
Certification
- CPR
- HIPAA
- OHSA
- X-RAY
Timeline
Dental Assistant
Prestige Dental Centers
09.2023 - Current
Dental Receptionist
Neighborhood Dental and Implants
08.2022 - 09.2023
Dental Receptionist/Assistant
House Family Dental
09.2019 - 11.2022
Dental Receptionist
Colorado Dental Arts
06.2016 - 09.2019
High School Diploma -
Bear Creek