Lindsey Klenner
Summary
Responsible and resourceful support staff member at a non-profit. Day-to-day I manage phone calls, check ins, paperwork, faxing, and various efforts on NextGen.
Overview
2
2
years of professional experience
Work History
Support Staff
Phoenix Rising Behavioral Healthcare & Recovery
05.2023 - Current
- Greeted visitors professionally, directing them appropriately and ensuring a positive first impression of the organization.
- Answered telephone and assisted callers by providing information or directing to appropriate employee.
- Resolved customer inquiries with patience and empathy, fostering positive relationships with clients.
- Updated database records accurately and consistently to maintain up-to-date information on clients and projects.
- Communicated with clients on behalf of staff to relay messages and information.
- Assisted employees with making copies, sending faxes, and filing paperwork.
Hostess
Gervasi Vineyard
05.2022 - 09.2022
- Answered customer questions about hours, seating, and menu information.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Maintained a clean and welcoming environment, ensuring the comfort of guests throughout their visit.
Education
Bachelor of Arts - Psychology
The Ohio State University
Columbus, OH05.2027
High School Diploma -
Glenoak High School
Canton, OH05.2023
Skills
- Telephone assistance
- Check-ins
- Support Services
- Paperwork assistance
- NextGen
- Documentation
Extracurriculars
At Ohio State I am involved in a club called CHAARG, that supports health among women through exercise. I was apart of a service trip through Buck-I-Serv, which allowed me to travel to The Great Smoky Mountains National Park in Tennessee. There I served as a volunteer for a week by helping with environmental conservation.
Additional Information
After I graduate with my B.A. I plan to go to graduate school to pursue a degree in Industrial & Organizational Psychology.
Timeline
Support Staff
Phoenix Rising Behavioral Healthcare & Recovery
05.2023 - Current
Hostess
Gervasi Vineyard
05.2022 - 09.2022
Bachelor of Arts - Psychology
The Ohio State University
High School Diploma -
Glenoak High School
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