Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
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Lindsey Krueger

Lindsey Krueger

Philadelphia,PA

Summary

Well-rounded Restaurant and Bar Manager with an extensive history in the service industry. Looking for the opportunity to build and strengthen the customer base of a fine establishment. I bring a fun, positive attitude, passion for my work, and a reputation for impeccable hospitality.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Beverage Manager

El Rey / Ranstead Room
11.2021 - Current
  • Responsible for budget control, scheduling, sales and labor forecasts, ordering and inventory, as well as overseeing daily operations of two restaurant/bars operating simultaneously.
  • Developed and implemented policies and procedures to improve customer service and satisfaction.
  • Trained new employees on proper protocols and customer service standards.
  • Successfully relaunched a business from the ground up that had been shuttered since Covid (Ranstead Room).

Manager

Mission Taqueria
08.2016 - 08.2018
  • Oversaw opening the restaurant, from hiring and training staff, to purchasing equipment, to menu development.
  • Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Set aggressive targets for employees to drive company success and strengthen motivation.
  • Accomplished multiple tasks within established timeframes.
  • Complied with health and safety regulations.

Bar Manager

Oyster House
06.2013 - 08.2016
  • Crafted special drink and cocktail menu items for seasonal offerings.
  • Explained daily specials and beverage promotions to exceed daily sales goals.
  • Kept facility compliant with health codes, sanitation requirements and license regulations.
  • Guaranteed optimal beverage stock by assessing inventory and collaborating with owners for corrective action planning to limit expenses.
  • Monitored and adjusted pricing, discounts and promotions to maximize profitability.
  • Implemented effective inventory control systems to reduce food spoilage and waste.

Head Bartender

Village Whiskey
01.2011 - 06.2013
  • Implemented drink prep procedures, significantly reducing wasted stock.
  • Developed new signature cocktails to support bar marketing brand and increase profits.
  • Conducted regular inventory count to keep bar and drink supplies stocked.
  • Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
  • Followed strict recipes and drink measurements to minimize product used.
  • Boosted bar profitability, mentoring team members on routine procedures and productivity strategies.

Education

High School Diploma -

East Stroudsburg Senior High School South
East Stroudsburg, PA
06.2005

Skills

  • Hospitality
  • Conflict Resolution Techniques
  • Customer Service Best Practices
  • Business Operations Expertise
  • Staff Supervision
  • Employee training
  • Team building
  • Inventory controls
  • Budget controls
  • Safe serving knowledge
  • Cocktail list development

Accomplishments

  • Zagats "30 Under 30" recipient, 2015
  • Oversaw all aspects of relaunching the Ranstead Room
  • Opened Mission Taqueria
  • Coordinated special events for groups ranging from 10 to 100+ people
  • Supervised teams of up to 30 people

Certification

  • RAMP Certified
  • ServeSafe Certified

Timeline

Beverage Manager

El Rey / Ranstead Room
11.2021 - Current

Manager

Mission Taqueria
08.2016 - 08.2018

Bar Manager

Oyster House
06.2013 - 08.2016

Head Bartender

Village Whiskey
01.2011 - 06.2013

High School Diploma -

East Stroudsburg Senior High School South
Lindsey Krueger