Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
18
18
years of professional experience
Work History
Payroll Manager
Delta Resolutions
01.2022 - Current
Monitored and updated employee information in payroll system to add changes in salary and commissions.
Responded to employee inquiries to provide assistance with payroll-related questions.
Offered payroll-related subject matter expertise to management and employees to resolve payroll discrepancies.
Performed data entry of new customers and sent out invoices for payment.
Organized, maintained, and updated information in computer databases.
Tracked important information in Excel Spreadsheets.
Directed hiring and onboarding programs for new employees.
Educated employees on company policy and kept employee handbook current.
Performed administrative and customer service functions by responding to general employee inquiries, addressing employee relations issues, and scheduling meetings.
Evaluated human resources structure and plan for continual improvement and offered individuals professional and personal growth opportunities.
Enhanced team workflows and employee job satisfaction by coordinating communication between managers and employees.
Identified and implemented appropriate strategies to increase employee satisfaction and retention.
Discovered and resolved complex employee issues that affected management and business decisions.
Tracked important information in Excel Spreadsheets.
Loan Assistant/Appraisal Coordinator/Receptionist
Chambers Bank
12.2005 - 12.2008
Communicated with fee appraisers regarding orders, reports, and assignment schedules.
Assisted in data entry for appraisals and loans.
Composed and ordered engagement letters to fee appraisers.
Monitored front areas so that questions could be promptly addressed.
Organized spaces, materials and catering support for internal and client-focused meetings.
Answered phone promptly and directed incoming calls to correct offices.
Managed multiple tasks and met time-sensitive deadlines.
Operated multi-line telephone system to answer and direct high volume of calls.
Helped office staff prepare reports and presentations for internal or client-related use.
Tracked important information in Excel spreadsheets and ran corresponding reports.