Driven leader with strong problem-solving and customer service skills. Dedicated to providing highest level of service to customers and creating pleasant work environment for staff. Knowledgeable in food safety and sanitation protocols.
Overview
15
15
years of professional experience
Work History
Dietary Supervisor
Buena Vida Nursing Home
05.2024 - Current
Organizing in-service training sessions for dietary staff members, addressing critical topics such as food safety, sanitation procedures, and nutritional guidelines.
Collaborate with healthcare professionals to create specialized diets for patients with specific medical conditions or nutritional requirements.
Improving patient satisfaction by developing and implementing dietary plans tailored to individual needs.
Maintain a clean and safe work environment by enforcing strict sanitation guidelines and safety protocols.
Reduce food waste by implementing inventory control measures and optimizing food storage practices.
Dietary Manager
Carmel Richmond Nursing Home
12.2022 - Current
Purchased food supplies for department according to budget limitations.
Consults with dietitians to plan menus appropriate for patient needs.
Visit with residents to inquire about satisfaction, quality and personal preferences.
Monitoring production to check safety, standardized production and appropriate portioning.
Maintains kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
Manage over 20 staff schedules and maintain adequate coverage for all shifts.
Delivery Driver
Amazon
11.2021 - 09.2022
Completed on-time deliveries by choosing best and most efficient routes.
Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Maintained upbeat, positive attitude in busy, customer-focused environment.
Operated vehicle safely in highly congested areas with no traffic violations.
Loaded truck and properly secured items to prevent damage for deliveries.
Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
Delivered over 300 packages daily.
Cook
OTG Management JFK Airport
12.2016 - 04.2021
Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
Maintained well-stocked stations with supplies and spices for maximum productivity.
Followed restaurant stock management schedule to monitor product freshness and rotate out old products.
Prepared ingredients ahead of time to promote efficiency in dish garnishing.
Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
Unloaded food supplies from distributor trucks to efficiently organize inventory.
Checked food temperature regularly to verify proper cooking and safety.
Operated varied kitchen equipment, observing operation guidelines to avoid accidents and prevent malfunctions.
Truck Loader
UPS
10.2014 - 03.2016
Visually inspected all pallets for deliveries to verify quality and accuracy of shipments.
Used forklift to lift pallets and heavy items into trucks.
Picked, received and loaded orders using forklift or pallet jack and inspected and maintained warehouse machines.
Interacted professionally and regularly with customers, operators, supervisors and other personnel and enhanced business success.
Trained and assisted new team members in technical, physical and interpersonal aspects of job.
Communicated with supervisors and other personnel to coordinate loading and unloading of goods.
Delivered over 1000 packages weekly
Horticulturist
Parks And Recreation Department
06.2013 - 07.2013
Maintained horticultural calendar to track bloom periods and seasonal cultural needs.
Retained knowledge of garden plants and understanding of cultural requirements to maximize growth and cultivation.
Documented plant information and identified plant material to process and maintain accession records.
Demonstrated continual positive effort to maintain working relationships with staff, volunteers and management.
Studied breeding and cultivation of plants and yield crops produced at end of growing season.
Altered soil types to grow different types of plants in non-native environments.
Student Advisor
Student Advisor
12.2011 - 06.2012
Advised students individually and in groups on academic programs for individual interests.
Pointed students to relevant information about academic and personal support services available on campus.
Worked with individuals to help understand and overcome personal, social or behavioral problems affecting educational or vocational situations.
Provided resources to support students in achieving career goals.
BIKE & ROLL
07.2009 - 10.2009
Sales Associate/Cashier
Utilized customer service techniques and selling skills to achieve personal and team goals
Maintained counter stock, cleanliness, and place items back where they originally belonged
Interacted with customers by making a connection and demonstrating products to create a positive impression
Helped build customer relationships and loyalty on a daily basis by Phone, on the floor, as well as behind the counter
Education
Associate of Arts - Computer Engineering
TCI College
New York, NY
06.2011
Skills
Department Oversight
Delivery Coordination
Staff Monitoring
Nutrition Counseling
Inventory Management
Performance Improvement
Kitchen Staff Coordination
Staff Supervision
Microsoft
Citizenship
American
Personal Information
Date of Birth: 10/09/91
References
REFERENCES AVAILABLE UPON REQUEST
Timeline
Dietary Supervisor
Buena Vida Nursing Home
05.2024 - Current
Dietary Manager
Carmel Richmond Nursing Home
12.2022 - Current
Delivery Driver
Amazon
11.2021 - 09.2022
Cook
OTG Management JFK Airport
12.2016 - 04.2021
Truck Loader
UPS
10.2014 - 03.2016
Horticulturist
Parks And Recreation Department
06.2013 - 07.2013
Student Advisor
Student Advisor
12.2011 - 06.2012
BIKE & ROLL
07.2009 - 10.2009
Associate of Arts - Computer Engineering
TCI College
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