Lindsey Lemaster - Billing Clerk / Receptionist - Salyersville Water Works

Summary

Focused Billing Clerk with 15 years of experience. Skilled in building client and vendor rapport and managing accounts to reduce outstanding balances. Hardworking and energetic with passion for accuracy and efficiency.

Overview

13

years of professional experience

Work History

Billing Clerk / Office Manager

Salyersville Water Works

Salyersville, KY

04.2011 - Current

Kept management informed of account statuses through regular reports detailing outstanding balances and collection efforts, supporting informed decision-making processes.
Entered invoices requiring payment and disbursed amounts via check, electronic transfer or bank draft.
Demonstrated excellent time management skills by prioritizing tasks and meeting deadlines in a fast-paced, high-volume work environment.
Entered and maintained billing information in company internal databases for accessibility.
Handled account payments and provided information regarding outstanding balances.
Enhanced client satisfaction by promptly responding to inquiries and resolving billing issues professionally.
Improved billing accuracy by diligently reviewing invoices and reconciling discrepancies.
Audited and corrected billing and posting documents for accuracy.
Tracked customer service cases and updated service software with customer information.
Answered customer telephone calls promptly to avoid on-hold wait times.

Education

High School Diploma -

Magoffin County High School

Salyersville, KY

05.2001 -

Skills

Data inputting

Dispute Resolution

Account updating

Invoice Processing