Summary
Overview
Work History
Education
Skills
SERVICE
Timeline
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Lindsey Lima

Spanish Fork

Summary

Driven and service-oriented individual with a passion for helping others and making a positive impact. Focused on delivering real results through excellent customer service, clear communication, and effective problem-solving. Known for being dependable, adaptable, and a strong team player. Committed to meeting both customer needs and company goals with care, efficiency, and a results-driven mindset.

Overview

9
9
years of professional experience

Work History

Senior Corporate/Clinic Recruiter

Serenity Mental Health Centers
11.2024 - Current
  • Conducted comprehensive candidate screenings to identify top talent aligned with organizational needs.
  • Developed and maintained strong relationships with hiring managers to understand role requirements and team dynamics.
  • Utilized Applicant Tracking System (ATS) to manage job postings, applications, and candidate communications effectively.
  • Managed high-volume requisitions promptly to meet client staffing needs efficiently.
  • Increased candidate placements by developing and maintaining relationships with candidates.
  • Monitored recruitment metrics (KPIs) to identify areas for improvement and implemented changes accordingly.
  • Organized and attended job fairs and networking events, increasing visibility and candidate pipeline.

Patient Care Coordinator/Lead

Serenity Mental Health Centers
08.2024 - 11.2024
  • Coordinated patient appointments, ensuring efficient scheduling and optimal resource allocation.
  • Streamlined intake processes, reducing wait times and improving overall patient experience.
  • Trained new staff on patient care protocols, fostering a collaborative team environment.
  • Provided exceptional customer service by addressing concerns, answering questions, and ensuring patient satisfaction with their care experience at the clinic.
  • Resolved patient concerns and complaints with empathy and professionalism, restoring trust in healthcare services.

General Store Manager

Sip’n
05.2023 - 08.2024
  • Established a positive work environment by fostering open communication and promoting teamwork among employees.
  • Managed financial aspects of the store, including budgeting, expense tracking, and payroll administration for optimal cost control.
  • Led daily operations to ensure optimal store performance and customer satisfaction, including strategies for inventory accuracy.
  • Hired/Trained and mentored staff, fostering a collaborative environment and enhancing team productivity.
  • Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.

Severe Special Education Paraprofessional

North Sanpete Middle School
01.2023 - 05.2023
  • Supported individualized education plans for students with diverse learning needs.
  • Assisted teachers in implementing classroom management strategies and behavioral interventions.
  • Facilitated small group instruction to reinforce lesson concepts and enhance student engagement.
  • Monitored student progress, providing feedback to educators on academic performance and behavior.
  • Developed strong rapport with students by demonstrating empathy, patience, and understanding during daily interactions both inside and outside the classroom setting.
  • Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.

Barista/Shift Lead/Closing Manager

Sip’n
04.2017 - 08.2020
  • Supervised daily operations, ensuring efficient workflow and high-quality service during peak hours.
  • Trained and mentored new baristas on beverage preparation and customer service standards.
  • Led team meetings to enhance communication and address performance challenges effectively.
  • Developed strong relationships with regular customers, fostering loyalty through personalized attention and product recommendations.
  • Managed cash registers accurately, ensuring proper handling of cash transactions and end-of-day reconciliations.
  • Assisted in managing inventory levels, ensuring adequate stock of supplies for daily operations.

Education

Associate's Degree - Art and Science, Severe Special Education

Snow College
Ephraim, UT
05.2023

Skills

  • Coachability
  • Adaptability
  • Reliable work ethic
  • Strong interpersonal skills
  • Effective conflict resolution
  • Collaborative team management
  • Effective team collaboration

SERVICE

Served a full-time 18-month mission in Texas for The Church of Jesus Christ of Latter-day Saints, providing community service, teaching, and leadership while developing strong communication, problem-solving, and interpersonal skills.

Timeline

Senior Corporate/Clinic Recruiter

Serenity Mental Health Centers
11.2024 - Current

Patient Care Coordinator/Lead

Serenity Mental Health Centers
08.2024 - 11.2024

General Store Manager

Sip’n
05.2023 - 08.2024

Severe Special Education Paraprofessional

North Sanpete Middle School
01.2023 - 05.2023

Barista/Shift Lead/Closing Manager

Sip’n
04.2017 - 08.2020

Associate's Degree - Art and Science, Severe Special Education

Snow College