Summary
Overview
Work History
Education
Skills
Certification
Timeline
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LINDSEY LLOYD

Warner Robins,Georgia

Summary

Personable and dedicated customer service representative with extensive experience in industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with customers. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Sales Associate

GraceBoutique
Warner Robins, Georgia
02.2024 - Current
  • Helps customers find and select products.
  • Operates cash register and POS to handle purchases, refunds, and exchanges for customers
  • Demonstrates exceptional customer service skills, resolving customer complaints efficiently and courteously.
  • Provided accurate information about products, prices and services.
  • Built relationships with customers to encourage repeat business.
  • Assessed customer needs to provide assistance and information on product features.

Substitute Teacher/Paraprofessional

KellyServices
Macon, Georgia
09.2021 - Current
  • Managed classroom environment, helping students learn in absence of regular teachers
  • Provided classroom teacher with written feedback on results of lessons and student behavior issues
  • Followed existing lesson plans to provide consistent instruction to assigned students
  • Maintained accurate records including attendance reports, grades, behavior logs
  • Collaborated with other teachers, administrators and staff to provide quality education for students
  • Utilized technology and multimedia resources to enhance instruction
  • Worked with special education teachers to address the needs of special education students
  • Developed innovative lesson plans to engage students in classroom activities.

Insurance Claims Specialist

LiveOps
Georgia
05.2019 - 12.2020
  • Utilized specialized software programs to manage claims information and process payments
  • Take inbound calls and assist customers with reporting an insurance claim
  • Take initial loss reports
  • Investigated and processed complex insurance claims, ensuring accuracy and compliance with state regulations
  • Resolved customer complaints regarding claim processing in a professional manner
  • Reviewed insurance policy to determine coverage.

Education

High School Diploma -

Northside High School
Georgia
05.2012

Skills

  • Problem-Solving
  • Customer Service
  • Retail Store Operations
  • POS System Operation
  • Student Engagement
  • Lesson Plan Implementation
  • Instructional technology

Certification

Early Childhood Education (TCC)

Timeline

Sales Associate

GraceBoutique
02.2024 - Current

Substitute Teacher/Paraprofessional

KellyServices
09.2021 - Current

Insurance Claims Specialist

LiveOps
05.2019 - 12.2020

High School Diploma -

Northside High School

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LINDSEY LLOYD