Lindsey Lohmeyer
Manchester ,MD
Summary
Dynamic customer service professional with a proven track record at ALC Contractors, adept at resolving inquiries and enhancing satisfaction. Skilled in data entry and active listening, I streamlined communication processes, significantly improving response times. My expertise in inventory management further supports my ability to optimize operations and deliver exceptional service.
Friendly and empathetic with excellent communication skills, dedicated to providing outstanding service and support.
Aiming to build positive customer relationships and contribute to customer satisfaction and loyalty.
Offering positive attitude and genuine interest in helping others, ready to thrive in customer-focused environment. Brings ability to quickly learn company products and services, ensuring accurate and efficient customer support. Ready to use and develop communication and problem-solving skills in any role.
Overview
3
3
years of professional experience
1
1
Certification
Work History
CSR
ALC Contractors
01.2024 - Current
- Resolved customer inquiries and issues efficiently, enhancing overall satisfaction and loyalty.
- Processed orders and returns accurately, ensuring timely fulfillment and adherence to company policies.
- Maintained detailed records of customer interactions in CRM system, improving data accuracy for future reference.
- Collaborated with team members to streamline communication processes, increasing response time.
- Delivered supplies to job sites
Inventory Manager
Len Stoler Chevrolet
08.2022 - 12.2023
- Managed inventory levels to optimize stock availability and reduce excess.
- Executed daily cycle counts to ensure accuracy of inventory records.
- Coordinated with vendors for timely delivery of automotive parts and accessories.
- Implemented inventory tracking system to streamline processes and enhance efficiency.
- Created and updated regular inventory reports and records.
- Coordinated with suppliers to guarantee timely delivery of inventory and materials.
- Updated pricing on website online
- Took pictures of all vehicles and uploaded to website
- Managed all keys to vehicles in the building
Education
High School Diploma -
Penn Foster Online School
Scranton, PA04-2021
Skills
- Customer service
- Active listening
- Critical thinking
- Data entry
- Professional telephone demeanor
- Scheduling
- Follow-up skills
- Call management
- Paperwork processing
- Product knowledge
- Appointment scheduling
- Product sales
- Product and service solutions
Certification
- PT - Phlebotomy Technician
Timeline
CSR
ALC Contractors
01.2024 - Current
Inventory Manager
Len Stoler Chevrolet
08.2022 - 12.2023
High School Diploma -
Penn Foster Online School