Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lindsey Lord

DeLand,FL

Summary

Proven track record of enhancing customer satisfaction and streamlining operations, evidenced by repeat business at Clean Home By Lindsey. Skilled in adaptability and excellent communication, adept at fostering client trust and teamwork. Achieved significant improvements in indoor air quality and efficiency across various roles, demonstrating a commitment to excellence and a hospitality background. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

10
10
years of professional experience

Work History

Clean Home By Lindsey

Self-employeed
12.2019 - Current
  • Increased repeat business by establishing trust and rapport with clients through consistent high-quality work.
  • Enhanced the cleanliness and organization of homes with meticulous attention to detail in all tasks performed.
  • Proactively identified maintenance issues during cleaning tasks, notifying clients of potential problems before they escalated.
  • Reduced allergens and improved indoor air quality by regularly dusting surfaces and vacuuming floors.

Package Handler

UPS
12.2023 - 01.2024
  • Ensured timely deliveries by loading and unloading trucks with precision and speed.
  • Demonstrated flexibility in shift assignments as needed, working weekends or overtime hours when required for operational support or peak periods.
  • Followed verbal and written instructions to properly move and ship products.
  • Prevented accidents by adhering to safety protocols during all aspects of the package handling process.
  • Reduced damage claims by carefully handling fragile items and adhering to company guidelines for safe package handling.
  • Optimized workflow within the facility through effective communication with team members regarding task progress and completion times.

Food Service Associate

Universal Studio Orlando
08.2023 - 10.2023
  • Maintained a clean and organized work environment for optimal food prep efficiency.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Enhanced customer satisfaction by providing timely and efficient food service.
  • Handled cash transactions with accuracy, balancing registers at the end of shifts.
  • Greeted customers at counter to fulfill requests and answer questions.
  • Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.

Front Desk Agent and Sales

Select Growers
06.2016 - 12.2018
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Engaged with customers to build rapport and loyalty.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
  • Assessed customer needs and utilized suggestive selling techniques to drive sales.
  • Made deliveries to customers


Paraprofessional

Volusia County Schools
02.2015 - 06.2016
  • Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
  • Improved classroom management by assisting teachers with behavioral interventions and monitoring student progress.
  • Supervised students during non-instructional periods such as lunch, recess, or field trips, ensuring safety at all times.
  • Enhanced student support by delivering one-on-one and small group assistance in various subjects.

Education

Medical Billing And Coding Certification -

Florida Technical College
DeLand, FL
02.2010

Skills

  • Customer Service
  • Customer service-focused
  • Hospitality background
  • Excellent oral and written communication
  • Teamwork and Collaboration
  • Adaptability and Flexibility

Timeline

Package Handler

UPS
12.2023 - 01.2024

Food Service Associate

Universal Studio Orlando
08.2023 - 10.2023

Clean Home By Lindsey

Self-employeed
12.2019 - Current

Front Desk Agent and Sales

Select Growers
06.2016 - 12.2018

Paraprofessional

Volusia County Schools
02.2015 - 06.2016

Medical Billing And Coding Certification -

Florida Technical College
Lindsey Lord