LINDSEY LUCKETT
Chester,MD
Summary
Accomplished and results-driven professional delivering executive support and team leadership to business operations. Dependable and detail-oriented to manage multiple tasks and priorities. Broad experience includes budgeting, human resources, accounts payable, invoicing, database management, vendor negotiations, contract management, and office management.
Overview
13
13
years of professional experience
Work History
Business Manager
Children’s National Hospital
Washington, DC
11.2013 - Current
- Develop and actively manage an annual $45M operational budget for the Real Estate division consisting of 6 departments and 100 employees
- Handle all operational financial management for the division to include monthly fiscal performance reports, monthly and yearly accruals, and annual projections allowing the departments to understand their finances
- Conduct research and analysis of financial data to identify erroneous transactions and communicate with leadership to address gaps and process corrective actions
- Assist division leadership on creating and continuously reviewing 100+ active contracts and services for compliance with company standards and competitive pricing opportunities with both internal and external business partners
- Built and maintain invoice tracking log for over 3,100 requisitions, invoices and contracts received annually to ensure accurate and timely payment
- Manage and lead Business team and operations, and ensures completion of customer service, administrative, human resources, accounts receivable/payable, supply management, and staff timekeeping functions
- Gathers, creates, and submits all productivity, analytical data, and financial justifications for new and replacement positions in Taleo for 100 positions within the division
- Analyzes staffing requirements by reviewing, preparing, and managing productivity analytics to effectively meet the organization and division needs of reducing overtime and increasing productivity
- Collaborate with other departments within the organization to coordinate project efforts.
- Created a comprehensive onboarding processes and activities to acclimate new hires.
- Assess employee performance evaluations and recommended changes or improvements as needed.
Financial Coordinator, Grants & Contracts
Children’s National Hospital
Silver Spring, MD
11.2012 - 11.2013
- Managed a diverse portfolio of over 50 active grants which included operational dollars, federal, state and non-profit awards that complied with federal regulations, sponsor, and institutional guidelines
- Served as the single-point contact between principal investigators and the Grants and Contracts Office
- Completed post-award budgets and cost-sharing calculations per sponsor requirements
- Reconciled salary commitments and expenses in accordance with proposed budget amounts
- Managed and approved all expenditures related to my research portfolio, ensuring accuracy and compliance for terms of award
- Managed payroll distribution reconciliations and effort certifications to ensure timely submission and overall compliance
- Developed NIH, DOD, HRSA and foundation proposals
Project Assistant, Grants & Contracts
Children's National Hospital
Silver Spring, MD
02.2012 - 11.2012
- Assisted in the daily execution of payroll data entry
- Maintained effort reporting database in Microsoft Excel and Access
- Provided staff support on projects – PowerPoint, Excel, Word presentations
- Continued temporary Project Assistant duties listed below when full time employee started
Project Assistant
SPARKS Staffing and Recruiting Solutions
MD, VA, and DC
07.2011 - 02.2012
- Project lead for creating and maintaining spreadsheets for daily invoicing which allowed the office to reduce late payments by nearly 50%
- Led data collection process for PeopleSoft/Oracle conversion
- Oversaw and assisted new project assistant employees and roles
- Followed up with the Accounts Payable department on unpaid, outstanding, or duplicated invoices
Call Center Representative
Children’s National Hospital
Silver Spring, MD
02.2011 - 07.2011
- Registered and scheduled patient appointments by telephone, utilizing the physician scheduler and individual departmental guidelines
- Responsible for obtaining and validating patient information from various sources and ensured information entered in the computer management system was accurate
- Promoted customer service environment by assisting all parents with any needs or questions
Education
Master of Business Administration -
University of Maryland University College
Bachelor of Arts - Communication Arts/Media Studies
Salisbury University
Skills
- Budget Planning/Forecasting
- Operations Management
- Process Improvement
- Financial Reporting/Analysis
- Contract Negotiations
- Grant Administration
- Vendor Management
- Policy/Procedure Development
- Account Reconciliation
- Employee On-Boarding
- Program Management
- Strategic Planning
- Data Collection
- Business Administration
Technical Skills
Oracle PeopleSoft, Axiom, Kronos, Concur, MS Excel, MS Word, MS Powerpoint, MS Office, Outlook, MS Visio, Business Intelligence, Adobe, Resource Scheduler
Timeline
Business Manager
Children’s National Hospital
11.2013 - Current
Financial Coordinator, Grants & Contracts
Children’s National Hospital
11.2012 - 11.2013
Project Assistant, Grants & Contracts
Children's National Hospital
02.2012 - 11.2012
Project Assistant
SPARKS Staffing and Recruiting Solutions
07.2011 - 02.2012
Call Center Representative
Children’s National Hospital
02.2011 - 07.2011
Master of Business Administration -
University of Maryland University College
Bachelor of Arts - Communication Arts/Media Studies
Salisbury University