Summary
Overview
Work History
Education
Skills
References
Work Availability
Languages
Timeline
Generic
LINDSEY LYON

LINDSEY LYON

New Canaan,Connecticut

Summary

Experienced office assistant dedicated to maintaining a professional appearance and demeanor while consistently delivering high-quality results. Adept at efficiently completing assigned tasks with a strong focus on attention to detail. Known for dependability and quick-learning, excels in a team environment and effective communication and organization. Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service.

Overview

19
19
years of professional experience

Work History

Sales Associate

Hot Topic
09.2024 - Current
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Assessed customer needs and utilized suggestive selling techniques to drive sales.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Solved customer challenges by offering relevant products and services.

PERSONAL SHOPPER

INSTACART
01.2018 - Current
  • Shopped and delivered customer orders as well as communicated with customer regarding any and all issues and concerns
  • Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
  • Consistently met deadlines and quality goals for accuracy and timeliness.
  • Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.

CUSTOMER SERVICE ASSOCIATE

WALGREENS
12.2022 - 01.2023
  • Received work assignments from order system to fill orders
  • Responded promptly to customer queries to increase overall satisfaction
  • Assisted with collection, loading and acceptance of payment for pick-up and delivery orders
  • Utilized selection process for products within store and bagged products following bagging standards
  • Processed cash, check and credit cards for customer purchases
  • Submitted credit requests for defective product, pricing errors and customer accommodations
  • Processed merchandise returns and exchanges
  • Helped customers locate merchandise
  • Provided product information and resolved concerns to assist customers
  • Arranged and replenished displays and merchandise racks to maintain store appearance
  • Maintained up-to-date knowledge of store policies regarding payments, returns and exchanges
  • Greeted customers in person or on phone to determine needs and provide guidance and assistance
  • Handled customer funds and processed transactions using POS system
  • Assisted in maintaining clean, well-stocked store to enhance customer shopping experience
  • Stocked shelves and recovered merchandise to maintain store appearance.
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.

CUSTOMER SERVICE ASSOCIATE

WALGREENS
09.2021 - 01.2022
  • Received work assignments from order system to fill orders
  • Responded promptly to customer queries to increase overall satisfaction
  • Assisted with collection, loading and acceptance of payment for pick-up and delivery orders
  • Utilized selection process for products within store and bagged products following bagging standards
  • Processed cash, check and credit cards for customer purchases
  • Submitted credit requests for defective product, pricing errors and customer accommodations
  • Processed merchandise returns and exchanges
  • Helped customers locate merchandise
  • Provided product information and resolved concerns to assist customers
  • Arranged and replenished displays and merchandise racks to maintain store appearance
  • Maintained up-to-date knowledge of store policies regarding payments, returns and exchanges
  • Greeted customers in person or on phone to determine needs and provide guidance and assistance
  • Handled customer funds and processed transactions using POS system
  • Assisted in maintaining clean, well-stocked store to enhance customer shopping experience
  • Stocked shelves and recovered merchandise to maintain store appearance.
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Answered customer telephone calls promptly to avoid on-hold wait times.

OFFICE ASSISTANT - REGISTRARS OF VOTERS OFFICE

TOWN HALL OF NEW CANAAN
01.2006 - 12.2020
  • Registered voters daily into state voter system
  • Alphabetized voter registration cards
  • Answered telephones
  • Helped set up and smoothly run every Election Day working as Assistant Registrar.
  • Prepared and edited documents to produce precise, accurate and professional communication.
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
  • Input data into spreadsheets and databases.
  • Fostered operational efficiency and compliance with company policies through effective coordination of office activities.
  • Reviewed files, records and other documents to obtain information to respond to requests.
  • Created and maintained detailed records of all office activities.
  • Supported staff on special assignments and ad hoc projects.
  • Compiled and analyzed data to produce reports.
  • Utilized office management software to record and track customer information.
  • Skilled at working independently and collaboratively in a team environment.

Education

HIGH SCHOOL DIPLOMA -

NEW CANAAN HIGH SCHOOL
06.2006

Skills

  • Personal Shopping
  • Delivery Procedures
  • Product Knowledge
  • Customer Buying Habits
  • Inventory Management Systems
  • Payment Processing
  • Loss Prevention Goals Monitoring
  • Online Ordering Familiarity
  • Sales Expertise
  • Accurate Money Handling
  • Customer Relations
  • POS Inventory System Operation
  • Merchandise Selection
  • Safe Equipment Handling
  • Credit and Debt Card Processing
  • Cash Counting
  • Team Goals
  • Guest Experiences
  • Guest Inquiries
  • Customer Presentations
  • Restock Shelves
  • Serve Customers
  • Cash Register Systems
  • Inventory Control
  • Contract Preparation
  • Sales Development
  • Customer Needs Assessment
  • Upselling
  • Product Sales
  • Exceptional customer service
  • Merchandising knowledge
  • Display Setup
  • Money Handling
  • Point of sale operation

References

References available upon request

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse

Languages

English
Native or Bilingual

Timeline

Sales Associate

Hot Topic
09.2024 - Current

CUSTOMER SERVICE ASSOCIATE

WALGREENS
12.2022 - 01.2023

CUSTOMER SERVICE ASSOCIATE

WALGREENS
09.2021 - 01.2022

PERSONAL SHOPPER

INSTACART
01.2018 - Current

OFFICE ASSISTANT - REGISTRARS OF VOTERS OFFICE

TOWN HALL OF NEW CANAAN
01.2006 - 12.2020

HIGH SCHOOL DIPLOMA -

NEW CANAAN HIGH SCHOOL

Similar Profiles

CREATE PROFILE
LINDSEY LYON