Lindsey Madewell
Dallas,TX
Summary
Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Overview
20
20
years of professional experience
Work History
Assistant Spa and Boutique Manager
Dr. Barbara Sturm
Dallas, TX
11.2024 - Current
- Kept morale high with high-energy, collaborative leadership style, regularly incorporating employee feedback and tapping employees for important projects
- Trained and guided team members to maintain high productivity and performance metrics
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness
- Scheduled employees for shifts, taking into account customer traffic and employee strengths
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities
Jewelry Floor Director
Saks Fifth Avenue
New York, New York
05.2023 - 11.2024
- Work closely with Jewelry Team to ensure successfully establish deep relationships with clients to drive repeat business to achieve KPIs
- Coach Style Advisors to use technology (CCA+, Salesfloor and SaksCNCT) to drive their business and broaden client connections and new client acquisition
- Manage Jewelry Style Advisors time keeping, sales performance and scheduling
- Screen, interview and hire new Jewelry Style Advisers, perform their onboard process and compliance training
- Oversaw 25+ vendors to coordinate and execute events ensuring ROI
- Conducted weekly PK trainings to key Style Advisors within Saks, resulting in increased revenue and brand visibility.
- Analyzed market trends, identifying potential areas for growth and expansion within department
- Consistently met or exceeded sales targets through diligent pipeline management and timely execution of tactics designed to close deals swiftly.
- Streamlined internal communications between departments in order to facilitate more effective collaboration on projects aimed at boosting client success rates.
- Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
Business Manager
Augustinus Bader, Saks Fifth Avenue
12.2022 - 05.2023
- Developed and provide monthly sales analytics for both store team and regional partners, including market observations and client trends
- Planned and executed all brand events in partnership with Saks management and marketing
- Key lead for shop move to larger footprint on L2 Beauty floor; partnering with store leadership, corporate teams and operations
- Leverage Saks clientele tools, including CNCT and CCA+, to build and maintain strong client relationships and repeat business
Business Manager
Dr. Barbara Sturm, Saks Fifth Avenue
New York, New York
12.2021 - 09.2022
- Fully created and improved the business approach at-counter to create a dynamic inter-sell environment with key sellers including NKL and Fifth Avenue Club
- Showed consistent increase in business month-over-month with a +104% sales to LY end-of-year
- Partnered closely with key Saks Fifth Avenue management and selling teams to populate events and focus on personalized moments for clients
- Provided regular brand education to both store employees and counter team
Lead Esthetician
La Mer, Saks Fifth Avenue
New York, New York
11.2017 - 12.2021
- Demonstrated outstanding leadership and luxury client experiences through consistent team coaching and cultivation of clienteling efforts
- Reported business trends and input to Business Manager and Senior Vice President, providing actionable feedback on: structure, organization & client experience, leading to increased sales revenue and replenishment business
- Trained and on-boarded all lead estheticians for New York market
- Created and trained on post-facial selling ceremony that doubled company sales goal for product purchase and follow up appointments
- Identified as top performer within Saks and joined pilot program group for Salesfloor launch
Assistant Boutique Manager
Benefit Cosmetics
New York, New York
05.2014 - 06.2015
- Launched and opened Benefit’s New Concept Boutique
- Responsible for creating and managing boutique schedule and payroll for store team
- Maintained and executed all operational tasks, including: deposits, supply orders and shop maintenance functions
- Key customer service lead for Midtown location
- Managed and coached team on the importance of building and maintaining client books
Office Manager
American Empire Reality
Queens, New York
01.2005 - 01.2011
- Liaison for attorneys, facilitating closing procedures and contract signings
- Managed financial transactions, ensuring accurate bookkeeping and timely processing of payments.
- Facilitated communication between legal professionals, assisting in document preparation during closing processes.
- Ensured compliance with industry regulations by maintaining accurate records and staying current on licensing requirements for agents.
- Assisted in contract negotiations, contributing to successful closings for both buyers and sellers.
Education
New York State Esthetician License -
Long Island Nail and Skincare Institute
Levittown, NY01.2010
Associates Degree - Psychology
Austin Community College
Austin, TX01.2000
Skills
- Critical thinking for problem-solving
- Team development
- Collaborative networking abilities
- Strategic business development
- Proficient in oral and written communication
- Business development and planning
Timeline
Assistant Spa and Boutique Manager
Dr. Barbara Sturm
11.2024 - Current
Jewelry Floor Director
Saks Fifth Avenue
05.2023 - 11.2024
Business Manager
Augustinus Bader, Saks Fifth Avenue
12.2022 - 05.2023
Business Manager
Dr. Barbara Sturm, Saks Fifth Avenue
12.2021 - 09.2022
Lead Esthetician
La Mer, Saks Fifth Avenue
11.2017 - 12.2021
Assistant Boutique Manager
Benefit Cosmetics
05.2014 - 06.2015
Office Manager
American Empire Reality
01.2005 - 01.2011
Associates Degree - Psychology
Austin Community College
New York State Esthetician License -
Long Island Nail and Skincare Institute
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