LINDSEY MARQUEZ
San Antonio,TX
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
7
7
years of professional experience
Work History
General Manager
Restore Hyper Wellness
05.2023 - Current
- Developed a sales process and implemented strategies to increase sales and profitability.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Formulated policies and procedures to streamline operations.
- Introduced new methods, practices, and systems to reduce turnaround time.
- Collaborated with cross-functional teams to develop innovative solutions.
- Trained new employees on proper protocols and customer service standards.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Implemented a member referral program
District Manager
TruFit Athletic Clubs
07.2022 - 05.2023
- Supervised four locations to enforce high-quality standards of operation.
- Located, developed, and promoted talented employees to cultivate collaborative and hardworking leadership team.
- Modeled best practices for sales and customer service.
- Coordinated with other district managers to actualize performance improvement strategies.
- Met deadlines by proactively managing individual and team tasks and streamlining processes.
- Worked diligently to resolve unique and recurring complaints, promoting loyalty, and enhancing operations.
- Exceeded sales targets with well-developed sales strategy and empowering team coaching.
- Achieved established KPI for company, regional team and individual performance through teamwork and focus on customers.
Manager
TruFit Athletic Clubs
12.2020 - 06.2022
- Maximized performance by monitoring daily activities and mentoring team members.
- Trained newly hired employees, offering insight into job duties and providing positive feedback on work.
- Set clear sales goals for each employee, tracking progress and milestones and offering support and assistance.
- Met or exceeded monthly revenue and training goals.
- Helped clients set and achieve health and wellness goals.
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
Manager
Gold’s Gym
01.2017 - 12.2020
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Administrative duties included preparing weekly schedules and payroll audits
- Organized and maintained educational training, seminars and meetings for personal training staff to expand their professional growth
- Maintained professional, organized, and safe environment for employees and patrons.
- Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
- Set aggressive targets for employees to drive company success and strengthen motivation.
Physical Therapy Technician
Liberty Rehabilitation Specialists
02.2016 - 04.2017
- Monitored patient's safety and response to exercise intensity to discuss with therapist or assistant.
- Assisted with reception duties like scheduling patients and completing follow up calls.
- Prepared patients to meet with physical therapists.
- Executed interventions of modalities or exercise as directed by therapist or assistant.
- Inventoried supplies and ordered more for office and patient rooms.
- Issued individualized home exercise programs to patients and verified comprehension of instructions before discharge.
- Maintained cleanliness and sanitation of clinic or treatment environment.
- Followed all HIPAA rules and regulations regarding patient confidentiality.
- Monitored patient progress and reported changes to physical therapist.
- Performed therapeutic massage, hot-cold packs placement, or electrical stimulation under direction of physical therapist.
- Educated patients and families on exercises and proper body mechanics.
- Utilized gait belts, lifts, or slings to safely move and transfer patients.
- Administered ultrasound, diathermy or other therapeutic modalities.
- Developed and facilitated patient specific stretching and strengthening programs.
Education
Masters of Exercise Science - Exercise Physiology
UTSA
San Antonio08.2025
Bachelor of Science - Exercise Science—Pre-Physical Therapy
Texas A & M University
San Antonio, TX05.2016
Skills
- Time Management
- Social Media Platforms
- Cross-Functional Team Management
- Managing Career Progression
- Verbal and Written Communication
- Customer Relationship Management
- Team Leadership
- Complex Problem-Solving
- Productivity Performance
- Budgeting and Cost Control
- Key Performance Indicators (KPI)
- Coaching and Mentoring
- Sales and Marketing
Timeline
General Manager
Restore Hyper Wellness
05.2023 - Current
District Manager
TruFit Athletic Clubs
07.2022 - 05.2023
Manager
TruFit Athletic Clubs
12.2020 - 06.2022
Manager
Gold’s Gym
01.2017 - 12.2020
Physical Therapy Technician
Liberty Rehabilitation Specialists
02.2016 - 04.2017
Masters of Exercise Science - Exercise Physiology
UTSA
Bachelor of Science - Exercise Science—Pre-Physical Therapy
Texas A & M University
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