Summary
Overview
Work History
Education
Skills
References
Timeline
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Lindsey Marroquin

Austin,TX

Summary

Seasoned and service-driven server with over 13 years of experience in the hospitality industry, including 4+ years in fine dining establishments. Known for delivering polished, attentive service and creating elevated guest experiences. Adept at managing high-volume service with professionalism and grace, maintaining a strong knowledge and understanding of wine pairings, varietals, and table-side presentation. Proven leadership as a head server, responsible for opening and closing duties, mentoring new staff, and supporting smooth front-of-house operations. Skilled in high-volume, fast-paced environments while maintaining a calm, professional demeanor and a commitment to excellence.

Overview

8
8
years of professional experience

Work History

Server

Perrys Steakhouse & Grille
Austin, TX
04.2021 - Current
  • Delivered refined, attentive service in an upscale dining environment, consistently upholding high standards of hospitality and professionalism.
  • Expertly guided guests through multi-course menus, offering detailed descriptions and wine pairings to enhance the dining experience.
  • Maintained extensive knowledge of seasonal ingredients, chef-driven dishes, and curated wine lists, including proper wine service and decanting.
  • Coordinated seamlessly with kitchen and front-of-house staff to ensure timing, presentation, and guest satisfaction were met at every table.
  • Handled opening and closing duties, including section setup, shift reports, and quality control of dining areas.
  • Trained and mentored new staff on fine dining protocol, service etiquette, and guest interaction standards.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies.
  • Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.

Server

Olive Garden
San Marcos, TX
01.2017 - 12.2020
  • Addressed complaints to kitchen staff and served replacement items.
  • Delivered food orders promptly and courteously.
  • Provided exceptional service to high volume of daily customers.
  • Created ultimate wine experience by advising guests on wine choices and serving with accuracy and flair.
  • Trained staff in proper wine service techniques and etiquette.

Hostess

Clear Srpings Restauraunt
New Braunfels, TX
12.2017 - 12.2018
  • Stocked server areas with supplies before, during and after shifts.
  • Cleaned and restocked counter areas, replenished cash drawer and checked server supplies to facilitate operations.
  • Coordinated dining room staff workflow to foster prompt and courteous service.
  • Supervised activities of dining room staff to maintain service levels and support guest needs.
  • Distributed menus to guests, led to tables and gave initial information about service staff or specials.

Education

Associate of Applied Science -

Angelina College
Lufkin, TX

Skills

  • Fine dining service
  • Wine service
  • Menu knowledge
  • Guest satisfaction
  • Team coordination
  • Quality control
  • Customer service
  • Staff training
  • Conflict resolution
  • Time management
  • Attention to detail
  • Effective communication
  • Problem solving
  • Cash handling
  • Item promotion
  • Order accuracy
  • Team leadership
  • Teamwork and collaboration
  • Upselling techniques
  • Tableside service
  • Table setting arrangements
  • High Volume Handling
  • Food running
  • Food service
  • Dining customer service

References

  • Myka Mossell - Perrys Restaurant and Grille - 512-905-7982
  • Michaelee Campuzano - Perrys Restaurant and Grille. - 512-592-8601

Timeline

Server

Perrys Steakhouse & Grille
04.2021 - Current

Hostess

Clear Srpings Restauraunt
12.2017 - 12.2018

Server

Olive Garden
01.2017 - 12.2020

Associate of Applied Science -

Angelina College

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Lindsey Marroquin