Lindsey Martin

I got employee of the month 6 months in a row as a cashier my first few years at the job. I moved up from a cashier to a cook & then from a cook to a deli lead/manager. I did the orders for the paper products & food. I kept up with the inventory in the back stock room, the food cooler, & the freezer.

• Measured team performance and reported metrics to leadership team members.
• Built a high-performance team culture through effective leadership techniques such as coaching, mentoring, and empowerment.
• Evaluated employee performance regularly, offering constructive feedback and creating tailored development plans for continuous improvement.
• Developed strong relationships with clients to ensure their needs were met and projects were delivered on time.
• Mentored junior employees, fostering a positive learning environment that promoted personal growth and skill development.
• Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
• Defined clear targets and objectives and communicated to other team members.
• Maintained professional demeanor by staying calm when addressing unhappy or angry customers.

I started out as a cashier & moved up to keyholder within my first year. As a keyholder I counted the teals & got the deposits ready for the next day. Before my next shift I would pick the deposits up & drop them off at the bank. I also would travel to different locations to help other stores put their stock out & reset their shelves.

• Stored security alarm codes and keys and made routine code changes.
• Performed category maintenance by rotating products according to company product rotation policy.
• Ensured timely inventory replenishment, maintaining optimal stock levels for high-demand products.
• Assisted store cashiers during peak sales times.
• Maintained a clean and organized work environment for both staff members and customers by performing daily upkeep tasks.
• Rearranged racks and shelving based on seasonal planograms.
• Managed the store during the absence of higher-level supervisors, maintaining smooth daily operations and meeting sales goals.
• Increased customer satisfaction by providing exceptional product knowledge and personalized service.
• Mentored new employees on product features, sales techniques, and company procedures to enhance overall team performance.
• Collaborated with team members to create visually appealing displays that attracted customers and boosted sales.
• Developed strong relationships with customers by actively engaging in conversation about their needspreferences.
• Balanced cash registers at end of shift and filled out necessary reports.
• Resolved customer complaints professionally, ensuring their concerns were addressed promptly and effectively.
• Opened and closed store at proper times for reliable services.