Lindsey McClure
Vinton,VA
Summary
Results-driven management professional with extensive experience in leading branch operations and maximizing efficiency. Known for fostering collaborative work environment and achieving high-performance results. Reliable and adaptable, with excellent skills in leadership and client relations.
Overview
20
20
years of professional experience
Work History
Branch Manager
HomeTrust Bank
08.2016 - Current
- Coach and motivate branch staff to meet goals and evaluate through regular reviews
- Oversee hiring and training of branch staff
- Coordinate all operations of the branch
- Devising strategies to aide in meeting goals by identifying areas of improvement and maintaining strategies that work
- Handle customer complaints and inquiries
- Establish community events and assist with scheduling for companywide volunteer programs
- Incorporate partners from all areas of the bank for customer opportunities and associate branch meetings
- Fulfilled management role temporarily at surrounding branches until fulfillment
Sales and Service Associate
HomeTrust Bank
12.2010 - 08.2016
- Company Overview: Formerly Bank of America – Acquired November 2014
- Developed strong relationships with customers and retained their business by providing products that meet their needs through lending, financial products, and business partner referrals
- Safeguard assets by following compliance and federal regulations
- Aide in branch operational tasks such as audits
- Guide consumers through the Home Equity Line process (NMLS 1399914)
- Formerly Bank of America – Acquired November 2014
Teller
Bank of America
08.2008 - 12.2010
- Developed strong relationships with customers and retained their business by providing products that meet their needs through lending, financial products, and business partners
- Safeguard assets by following compliance and federal regulations
- Auditing centers books and questioning associate awareness
- Complex and basic teller transactions
- Providing referrals to desk for clients
Comparison Shopper
Advance Auto Parts Corporate Offices
08.2004 - 04.2008
- Collected and analyzed competitor pricing
- Keying in data that was accrued from research on competitor’s pricing
- Delegating work to others to reach pricing research expectations
Education
Bachelor’s degree - Business, Communication
Hollins University
05.2010
Skills
- Leadership
- Communication
- Interviewing and hiring
- Customer Service
- Time Management
- Coaching and mentoring
- Sales management
- Problem Solving
- Attention to detail
Timeline
Branch Manager
HomeTrust Bank
08.2016 - Current
Sales and Service Associate
HomeTrust Bank
12.2010 - 08.2016
Teller
Bank of America
08.2008 - 12.2010
Comparison Shopper
Advance Auto Parts Corporate Offices
08.2004 - 04.2008
Bachelor’s degree - Business, Communication
Hollins University
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