Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Certification
References
Timeline
Generic

Lindsey McRary

Los Angeles,CA

Summary

Results-driven Operations Manager with extensive experience at 55 Silver, focused on enhancing operational efficiency and delivering exceptional customer service. Achieved notable improvements in sober living services through strategic policy development and boosting staff productivity. Proficient in marketing, performance monitoring, and fostering team collaboration while ensuring safety compliance. Committed to driving further advancements in operational excellence.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Operations Manager

55 Silver
Los Angeles, CA
02.2023 - Current
  • Developed and implemented policies and procedures for the efficient operation of sober living services.
  • Monitored operational activities, fiscal management, personnel management, program development, implementation, community relations, and other program functions.
  • Conducted regular meetings with staff members to discuss progress towards meeting established goals and objectives.
  • Assessed staff productivity regularly.
  • Worked closely with marketing team to develop promotional materials that accurately reflect the organization's mission and values.
  • Recruited and hired new staff members.

Secretary

RDH Automotive
Lenoir, NC
01.2020 - 07.2020
  • Maintained and organized executive calendars effectively.
  • Handled incoming calls and maintained organized paperwork.
  • Handled logistics for automotive transportation.
  • Produced purchase orders for required items in the body shop.
  • Maintained customer accounts and billing information.

Packing, Shipping, and Receiving Assembler

Beocare
Hudson, NC
03.2017 - 05.2018
  • Executed efficient loading of items onto conveyor belts for packing.
  • Verified accuracy and quality of products prior to packing.
  • Ensured adherence to safety regulations.
  • Monitored the performance of machines during the packing process to ensure optimal efficiency.
  • Offered consistent aid to team members.
  • Facilitated efficient product flow through automated conveyance.

Restaurant Waiter/Catering Server

City BBQ
Granite Falls, NC
01.2015 - 02.2017
  • Processed precise food and beverage orders through POS software.
  • Anticipated guest needs to deliver top-notch customer service.
  • Displayed effective up-selling strategies to boost restaurant revenue.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies and checking equipment for proper functioning at the start of shifts.
  • Greeted guests as they arrived for events, provided them with information about menu items, and answered any questions they had.

Education

Associate of Arts - Business Management

CCC&TI
Hudson, NC

Associate of Arts - Business Management

University of Phoenix
Online

Skills

  • Marketing
  • Performance monitoring
  • Production
  • Health and safety compliance
  • Business and operations management
  • Operational efficiency
  • Customer service

Affiliations

  • Photography
  • Fashion
  • Travel
  • Mission Trips

Accomplishments

  • Student Leader Conference
  • Life Skills Class

Certification

  • SUDRC (Substance Use Disorder Registered Counselor)
  • Certified in Microsoft Word, Exel, and PowerPoint

References

References available upon request.

Timeline

Operations Manager

55 Silver
02.2023 - Current

Secretary

RDH Automotive
01.2020 - 07.2020

Packing, Shipping, and Receiving Assembler

Beocare
03.2017 - 05.2018

Restaurant Waiter/Catering Server

City BBQ
01.2015 - 02.2017

Associate of Arts - Business Management

CCC&TI

Associate of Arts - Business Management

University of Phoenix

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Lindsey McRary