Summary
Overview
Work History
Education
Skills
Timeline
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Lindsey Mosqueda

San Marcos,TEXAS

Summary

Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty.

Overview

5
5
years of professional experience

Work History

Musician

Mariachi Mosqueda
01.2022 - Current

Hostest/Server

Rx Pizza
08.2022 - 01.2023
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Processed orders and sent to kitchen employees for preparation.
  • Inspected dishes and utensils for cleanliness.
  • Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
  • Consistently met or exceeded performance goals related to sales targets, customer satisfaction ratings, and order accuracy.
  • Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
  • Cultivated warm relationships with regular customers.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
  • Handled cash transactions accurately, contributing to balanced daily financial reports.

Receptionist

Mosqueda Cooling And Heating
05.2019 - 09.2021
  • Handled sensitive information with discretion while maintaining strict confidentiality standards.
  • Routed incoming mail and messages to relevant personnel without delay.
  • Maintained confidentiality of information regarding clients and company.
  • Collaborated with management to improve internal processes and procedures for better workflow optimization.
  • Facilitated clear communication between staff members by distributing memos and announcements in a timely manner.
  • Managed multiple tasks and met time-sensitive deadlines.
  • Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
  • Resolved customer problems and complaints.
  • Answered central telephone system and directed calls accordingly.
  • Played an instrumental role in maintaining a clean work environment by coordinating office maintenance and cleaning schedules.
  • Kept reception area clean and neat to give visitors positive first impression.

Education

High School Diploma -

Travis B Bryan High School
Bryan, TX
05.2021

Skills

  • Schedule Management
  • ID Verification
  • Problem-Solving
  • Promotions and Discounts Understanding
  • Cash register systems
  • Cash handling and management
  • Work Ethic and Integrity
  • Liquor Law Compliance
  • Merchandise Restocking
  • Payment Processing
  • Service Minded
  • Customer Assistance

Timeline

Hostest/Server

Rx Pizza
08.2022 - 01.2023

Musician

Mariachi Mosqueda
01.2022 - Current

Receptionist

Mosqueda Cooling And Heating
05.2019 - 09.2021

High School Diploma -

Travis B Bryan High School

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Lindsey Mosqueda