Summary
Overview
Work History
Education
Skills
Timeline
Experience
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Lindsey M. Smith

Mooresville,NC

Summary

Hospitality professional prepared for this role with comprehensive experience in high-energy environments. Proven ability to create memorable guest experiences and maintain well-organized bar area. Reliable team player and adaptable to changing needs, showcasing skills in mixology and customer interaction.

Qualified Bartender with robust background in hospitality and mixology. Successfully crafted diverse cocktails and ensured customer satisfaction, contributing to high repeat business. Demonstrated skills in customer service and inventory management.

Offering strong organizational and interpersonal skills, eager to learn and develop in a management setting. Brings understanding of customer service and business operations, ready to acquire industry-specific knowledge. Ready to use and develop administrative and customer service skills.

Qualified marketer with strong background in supporting marketing initiatives and managing administrative tasks. Proven success in coordinating marketing campaigns and facilitating team communications. Demonstrated proficiency in organizing events and utilizing marketing software to streamline operations.

Experienced with analyzing market trends and consumer behaviors. Utilizes strategic thinking to develop effective marketing plans. Track record of successfully implementing digital marketing tactics.

Overview

23
23
years of professional experience

Work History

Bartender

Mid South Country Club
03.2023 - 08.2025
  • Managed daily bar operations, ensuring high standards of service and customer satisfaction.
  • Trained and mentored junior staff on cocktail preparation and customer engagement techniques.
  • Developed innovative drink specials to enhance menu offerings and attract new clientele.
  • Streamlined inventory management processes, reducing waste and optimizing supply chain efficiency.
  • Cultivated strong relationships with regular patrons, fostering a welcoming atmosphere in the bar area.
  • Collaborated with kitchen staff to coordinate food and beverage pairings for special events.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Served high customer volumes during special events, nights, and weekends.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Kept bar presentable and well-stocked to meet customer needs.

Sales Marketer

Traditions Magazine
08.2013 - 01.2023
  • Accomplishes marketing and sales objectives by planning, developing, implementing, and evaluating advertising
  • Developed targeted marketing strategies to enhance brand visibility and engagement.
  • Conducted market research to identify trends and customer preferences for campaign refinement.
  • Collaborated with cross-functional teams to execute integrated marketing campaigns effectively.
  • Analyzed sales data to evaluate campaign performance and adjust strategies accordingly.
  • Managed relationships with clients, ensuring satisfaction and fostering long-term partnerships.
  • Implemented innovative promotional initiatives that drove audience growth and retention efforts.
  • Improved customer satisfaction ratings through prompt resolution of concerns coupled with proactive outreach aimed at ensuring their continued loyalty.
  • Collaborated with the marketing team to create effective promotional materials, driving brand awareness and lead generation.
  • Analyzed market trends and competitor strategies, refining sales tactics for optimal performance.

Local Store Marketer

Texas Roadhouse
01.2007 - 07.2013
  • Developed and executed local marketing strategies to enhance brand visibility within community.
  • Analyzed market trends and customer preferences to refine promotional campaigns.
  • Collaborated with management to plan and organize community events, driving customer engagement.
  • Coordinated social media initiatives to increase online presence and interaction with customers.
  • Managed relationships with local businesses for cross-promotional opportunities, strengthening community ties.
  • Oversaw the implementation of loyalty programs, enhancing customer retention efforts.
  • Boosted store sales through effective visual merchandising and product placement strategies.
  • Enhanced brand visibility within the local community by establishing strategic partnerships with nearby businesses.
  • Created compelling marketing materials such as flyers, posters, and digital content that showcased current promotions and seasonal offerings effectively.
  • Conducted regular market research to better understand local trends, informing more effective promotional efforts.
  • Organized successful store events, attracting new customers and fostering brand loyalty among existing clientele.
  • Increased customer satisfaction by creating and implementing engaging in-store promotions and events.

Administrative Assistant

CheerTime USA
05.2002 - 08.2006
  • POC: Debbie Sprague
  • Coordinated office activities to enhance workflow and efficiency.
  • Developed and maintained filing systems for efficient document retrieval.
  • Assisted in planning and executing company events, fostering team collaboration.
  • Implemented administrative best practices to enhance operational effectiveness.
  • Resolved customer inquiries promptly, contributing to improved client satisfaction.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
  • Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
  • Summer position for my Aunt's business while attending high school

Education

High School -

Scotland County High School
06.2006

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Ashford University
01.2012

Skills

  • Strong multitasking
  • Customer service
  • Highly reliable
  • Team player attitude
  • Customer service expertise
  • Outgoing personality
  • Clear and effective communication
  • Patience and tolerance
  • Handling difficult customers
  • Payment processing
  • Cash register operation
  • Complex Problem-solving

Timeline

Bartender

Mid South Country Club
03.2023 - 08.2025

Sales Marketer

Traditions Magazine
08.2013 - 01.2023

Local Store Marketer

Texas Roadhouse
01.2007 - 07.2013

Administrative Assistant

CheerTime USA
05.2002 - 08.2006

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Ashford University

High School -

Scotland County High School

Experience

Proficient with all aspects of food equipment, POS systems, telephones, voicemail, calculators, customer service, and computers.

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Lindsey M. Smith