Lindsey Myers
Lake Charles,LA
Summary
Well-organized Dental Office Manager focused on creating strategies and business models to align with business initiatives. Systematic about keeping budget and administrative requirements in line to optimize operations. Dependable with superior work ethic and dedication to high quality of services.
Overview
5
5
years of professional experience
Work History
Office Manager
Calcasieu Dental Care
Lake Charles, LA
11.2022 - Current
- Supervised staff members, organized schedules and delegated tasks.
- Provided administrative support to management team including preparing reports and presentations.
- Answered phone calls, responded to emails, routed mail and coordinated courier services.
- Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
- Managed office inventory and placed new supply orders.
- Implemented and maintained company protocols to facilitate smooth daily activities.
- Elevated customer satisfaction ratings by promptly resolving client and case issues.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Delegated work to staff, setting priorities and goals.
- Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
Server
Hana Japanese Restaurant
Alexandria, LA
07.2021 - 12.2022
- Provided excellent customer service to ensure satisfaction.
- Assisted in training new servers.
- Greeted guests and provided menus.
- Took orders from customers accurately and in a timely manner.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Performed opening and closing duties such as setting up the dining area, restocking supplies..
- Handled money transactions accurately while following company procedures for handling cash payments.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
- Greeted customers, answered questions and recommended specials to increase profits.
Receptionist
Aspen Dental
Alexandria, LA
01.2021 - 06.2021
- Greeted visitors and provided them with assistance.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Scheduled appointments for clients, customers, and other visitors.
- Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
- Scheduled and confirmed appointments.
- Processed payments and updated accounts to reflect balance changes.
- Greeted visitors entering establishment to determine nature and purpose of visit.
- Assisted with resolving complex claims or billing disputes in a timely manner.
Dispatcher
Oakdale Police Department
Oakdale, LA
08.2019 - 01.2021
- Received and dispatched calls for emergency services.
- Monitored radio frequencies to ensure proper communication between personnel in the field and dispatch office.
- Created daily reports detailing response times, call volumes, and other pertinent information.
- Resolved customer complaints related to service issues or delays.
- Performed administrative duties such as filing paperwork, updating databases, and preparing documents for review by management staff.
- Interacted with local law enforcement agencies when responding to incidents in progress.
- Tracked changes in computer system to keep records current and accurate.
- Responded immediately to emergencies by initiating outbound calls to police agencies and emergency contacts.
Education
High School Diploma -
Elizabeth High School
Elizabeth, LA05-2017
Some College (No Degree) - Nursing
Louisiana State University At Alexandria
Alexandria, LASkills
- Administrative Support
- Supply Management
- Bookkeeping
- Compliance Monitoring
- Organizational Skills
- Customer Service
- Scheduling
- Credit and collections
- Data Entry
- Treatment Planning
- Insurance Billing
- HIPAA Compliance
- Schedule Management
- Budget Management
- Oral communication
- Employee Training
- Office meetings
- Patient Care
- Appointment Coordination
Accomplishments
- Bell Leadership Course
- PMO Masterclasses
- Systems 101
Timeline
Office Manager
Calcasieu Dental Care
11.2022 - Current
Server
Hana Japanese Restaurant
07.2021 - 12.2022
Receptionist
Aspen Dental
01.2021 - 06.2021
Dispatcher
Oakdale Police Department
08.2019 - 01.2021
High School Diploma -
Elizabeth High School
Some College (No Degree) - Nursing
Louisiana State University At Alexandria
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