Lindsey Norris
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
5
5
years of professional experience
Work History
Transportation Liaison
Superior Walls
04.2023 - Current
- Provided timely transportation of diverse clients to facilities.
- Coordinated driver dispatch to accomplish daily requirements.
- Analyzed transportation data to identify improvement opportunities.
- Met safety and regulatory standards for full operational compliance.
- Built and maintained strong partner relationships for smooth, cost-effective logistics.
- Negotiated contracts with carriers to secure optimized rates.
- Developed strategies to reduce transportation costs and increase operational performance.
- Balanced schedule and customer demands against team capabilities and available resources to meet performance objectives.
- Worked closely with personnel, customers, and contractors to resolve problems.
Assistant Store Manager
Family Dollar
04.2022 - 01.2023
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Rotated merchandise and displays to feature new products and promotions.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Maintained positive customer relationships by responding quickly to customer service inquiries.
Assistant Store Manager
Dollar General Store
07.2021 - 11.2022
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Rotated merchandise and displays to feature new products and promotions.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Maintained positive customer relationships by responding quickly to customer service inquiries.
House Manager /Client Technical Support Associate
Generations Mental Health
01.2019 - 11.2020
- Managed all intake and discharge paperwork and procedures for residents.
- Assisted residents with daily hygiene and living tasks.
- Scheduled and coordinated staff meetings to discuss policies, procedures and goals.
- Oversaw budget to manage expenditures and control costs.
- Supervised residents preparing meals and handling chores and provided constructive feedback.
- Managed day-to-day operation of home to comply with regulations and agency standards.
- Developed and maintained positive relationships with guests, vendors and other external partners to establish rapport.
- Trained and supervised staff on proper cleaning techniques, safety protocols and customer service to increase quality standards.
- Investigated and resolved customer complaints to establish trust and increase satisfaction.
- Inspected stock to identify shortages, replenish supply and maintain consistent inventory.
- Developed and implemented variety of policies and procedures to drive productivity, increase morale and reduce costs.
- Recruited, hired and trained housekeeping staff to maintain competent workforce.
- Formulated and oversaw housekeeping budget to manage expenditures and control expenses.
- Provided crisis management and intervention during emergency situations.
- Enforced policies and safety standards through building and room rounds.
- Collaborated with residential team to maximize effective and efficient operations.
- Assisted residents with transitioning into new living environment and maintained strong relationships with residents.
- Coordinated activities and events to create safe, positive and inclusive environment.
- Evaluated student progress to identify areas of improvement and provide feedback.
- Solved grievances and complaints by collaborating with residents.
- Provided swift and knowledgeable emergency support in line with campus crisis protocols.
- Developed, implemented and monitored residential policies and procedures.
- Monitored student behavior and responded to disciplinary issues in accordance with established policies.
- Helped develop and implement programs to foster community growth and development.
- Developed and maintained relationships with parents to promote positive living environment for students.
- Conducted weekly meetings with students to review goals, address issues and provide support.
- Responded to student inquiries and concerns, offering support and guidance.
Deli Clerk
Korner Market
06.2018 - 01.2019
- Greeted customers at counter to fulfill requests and answer questions.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
Education
GED -
Warren County High School
Mcminnville, TN02.2006
Skills
- Exhibit Expertise
- Travel Reservations
- Navigation Equipment
- Fleet Preventive Maintenance
- Team Leadership
- Managing Laborers
- Brand Management
- Schedule Preparation
- Key Performance Indicators (KPI)
- Administration and Reporting
- Budgeting and Cost Control
- Managed Care
- Employee Training
- Managing Operations and Efficiency
- Overseeing Employees
- Reconciling Cash Drawers
- Managing Reception
- Managing Multiple Tasks
- Invoice Reconciliation
- Managing Cash Register
- Budget Controls
- Lead Generation
- Managing Routines
- Productivity Performance
- Managing Career Progression
- Reading Comprehension
- Job Assignments
- Strategic Planning
- Sales and Marketing
- Coaching and Mentoring
- Managing Scenes
- Staff Management
- Account Management and Updating
- Verbal and Written Communication
- Time Management
- Managing Files and Records
- Managing Employee Relations
- Issue and Conflict Resolution
- Cross-Functional Team Management
- Managing Fleet Vehicles
- Project Management
- Food and Beverage Management
- Shrinkage Prevention
- Product Management and Branding
- Complex Problem-Solving
- Managing Appointments
- Supplier Relations
- Scheduling and Coordinating
- Customer Relationship Management
- Timelines and Milestones
- Managing Defaults
Timeline
Transportation Liaison
Superior Walls
04.2023 - Current
Assistant Store Manager
Family Dollar
04.2022 - 01.2023
Assistant Store Manager
Dollar General Store
07.2021 - 11.2022
House Manager /Client Technical Support Associate
Generations Mental Health
01.2019 - 11.2020
Deli Clerk
Korner Market
06.2018 - 01.2019
GED -
Warren County High School
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