Summary
Overview
Work History
Skills
Timeline
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Lindsey Ollier

Cincinnati,OH

Summary

Seasoned Operations Manager with 8+ years of experience and strong track record in launching and scaling successful ventures. Skilled in strategic planning, business development, and employee management, with focus on driving growth and operational efficiency. Known for fostering collaborative environments, adapting to changing market conditions, and delivering measurable results. Highly reliable and adept at aligning team efforts with organizational goals to achieve significant impact.

Overview

6
6
years of professional experience

Work History

Co-Founder/Director of Operations

Contrast Studios
07.2023 - 01.2025
  • Established successful startup by developing strategic business plan, creating processes and protocols, and implementing aligned initiatives
  • Developed Franchise Operations Manual containing all business guidelines and standardized procedures to help maintain brand consistency, ensure quality control, and support franchisee training
  • Ensured compliance with industry regulations by conducting thorough risk assessments and implementing necessary controls
  • Collaborated closely with stakeholders to identify opportunities for process improvements, provide valuable insights for change initiatives and drive continuous innovation in organization
  • Oversaw daily operations across various departments, ensuring seamless coordination and efficient execution of tasks

Regional Director of Sales and Operations

Orangetheory Fitness
01.2022 - 06.2023
  • Oversaw all business operation departments (sales, marketing, human resources, and facilities) equating to 200+ total employees
  • Managed budgets and allocated resources to maximize productivity and profitability amongst all departments
  • Established performance goals for all departments and provided guidance to reach said goals
  • Spearheaded the development of regional marketing campaigns that effectively increased brand awareness and lead generation efforts
  • Implemented regional talent development programs to foster employee growth and retention, resulting in a more skilled and engaged workforce
  • Conducted thorough internal audits to ensure compliance with corporate policies as well as local laws/regulations

Studio Manager

Orangetheory Fitness
03.2020 - 12.2021
  • Successfully reopened and managed largest boutique fitness studio in Cincinnati post pandemic shutdown and led team to 153% membership growth
  • Coordinated daily studio operations, including hiring/training, scheduling, staff management, studio culture and customer service
  • Assisted in recruiting top talent to join company's roster of skilled professionals, positioning organization for continued success within its niche market sector
  • Trained and developed 5 direct reports into management roles of their own within company
  • Earned and maintained highest employee retention rate within Orangetheory

Business Development Coordinator

Guaranteed Rate
08.2018 - 06.2020
  • Managed a portfolio of existing clients, consistently exceeding sales targets and maintaining high levels of client satisfaction
  • Optimized lead nurturing processes through personalized follow-ups with prospects at various stages of the sales funnel
  • Collaborated with cross-functional teams to develop innovative strategies for business growth
  • Communicated corporate objectives across departments through regular correspondence and scheduled status updates

Skills

  • Business Development
  • Strategic Planning
  • Organizational Structuring
  • Team Leadership
  • Process Improvement
  • Talent Acquisition and Onboarding

Timeline

Co-Founder/Director of Operations

Contrast Studios
07.2023 - 01.2025

Regional Director of Sales and Operations

Orangetheory Fitness
01.2022 - 06.2023

Studio Manager

Orangetheory Fitness
03.2020 - 12.2021

Business Development Coordinator

Guaranteed Rate
08.2018 - 06.2020

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Lindsey Ollier