Lindsey Olmstead
Plainfield
Summary
With a proven track record at Old Dominion Freight Line, Inc., I excel in organizational leadership and workflow planning, enhancing office efficiency by streamlining processes. My expertise in payroll and fostering team collaboration has significantly boosted productivity and employee engagement, showcasing my ability to lead with confidence and drive results. Hardworking and focused Administrative professional offering excellent communication, planning and prioritization skills demonstrated through 3 years of performance. Skilled at drafting reports and business correspondence, managing mail and updating tracking spreadsheets. Exceptional leadership skills with expertise in streamlining workflow to optimize personnel strengths.
Overview
13
13
years of professional experience
Work History
Office Supervisor
Old Dominion Freight Line, Inc.
05.2021 - Current
- Maintained a clean, organized, and professional office environment to support maximum productivity.
- Supported a positive work culture that prioritized teamwork, professionalism, continuous learning opportunities.
- Provided exceptional customer service by addressing client inquiries promptly and professionally.
- Monitored and evaluated personnel performance to complete annual reviews, recommend advancement, or address productivity concerns.
- Reduced operational expenses with cost-effective strategies for office supply procurement and resource allocation.
- Improved office efficiency by streamlining processes and implementing new organizational systems.
- Coordinated office events, meetings, and conferences to promote a positive work environment and enhance employee engagement.
- Facilitated cross-functional collaboration by acting as a liaison between various teams within the organization.
- Streamlined the onboarding process for new employees, reducing time-to-productivity rates significantly.
- Developed comprehensive office procedures, establishing clear expectations for staff members'' roles and responsibilities.
- Handled escalated customer service issues promptly, fostering an atmosphere of trust between clients and the organization.
- Completed bi-weekly payroll for 130 employees.
Bookkeeping Administrative Assistant
Property Pro Services
07.2016 - 08.2018
- Managed accounts payable and receivable tasks, maintaining accurate records and reducing errors.
- Implemented efficient filing systems for easy access to important financial documents, improving overall organization within the department.
- Improved financial accuracy by maintaining organized and up-to-date financial records.
- Streamlined bookkeeping processes for increased efficiency and time management.
- Ensured timely invoicing and payment tracking, resulting in improved cash flow management.
Bookkeeper
Atlantic Property Management
01.2015 - 07.2016
- Maintained and processed invoices, deposits, and money logs.
- Managed accounts payable and receivable activities, maintaining vendor relationships and positive cash flow.
- Handled payroll processing for employees, ensuring timely payment and adherence to tax regulations.
- Monitored incoming payments from clients, ensuring prompt application of funds against outstanding invoices.
- Reconciled and corrected issues with financial records.
- Posted daily receipts and payments in accordance with corporate protocols.
- Supported year-end closing procedures by preparing adjusting journal entries as needed.
- Established QuickBooks accounting system to reflect accurate financial records.
- Maintained accurate records of all transactions, ensuring compliance with company policies and applicable regulations.
- Reviewed and filed financial documents, coded accounting entries for data processing, and posted daily receipts and payments in accordance with all corporate protocols.
- Streamlined accounts payable and receivable management, improving relationships with vendors and customers.
Lead Bank Teller
PNC Bank
12.2011 - 11.2013
- Trained junior tellers in best practices for client interactions, upholding excellent standards of service quality across the team.
- Oversaw teller staff scheduling to maintain appropriate coverage during business hours.
- Maintained cash drawer accuracy, effectively balancing daily deposits and withdrawals.
- Streamlined teller operations for improved efficiency and reduced wait times.
- Mentored new hires, facilitating their onboarding process and fostering a positive team environment.
- Managed high-volume transactions during peak periods while maintaining composure under pressure.
- Reduced errors and discrepancies, ensuring all transactions were accurately recorded and reported.
- Ensured compliance with federal regulations, adhering to strict guidelines for accurate reporting.
- Provided exceptional customer service, consistently receiving positive feedback from clients and supervisors alike.
- Implemented security measures to protect bank assets, reducing instances of fraud and theft.
- Assisted customers with account inquiries, resolving issues promptly and professionally.
- Supported the implementation of new banking technology within the branch, enhancing user experience for both staff members and customers alike.
- Conducted regular audits of teller cash drawers, ensuring proper handling procedures were followed at all times.
- Managed daily bank operations by processing customer transactions and providing exceptional customer service.
Education
High School Diploma -
Danville High School
Danville Indiana05.2008
Skills
- Scheduling and calendar management
- Training and coaching
- Documentation and control
- Workflow Planning
- Organizational Leadership
- Workload prioritization
- Relationship Building
- Payroll and budgeting
- Credit and collections
- Billing
Timeline
Office Supervisor
Old Dominion Freight Line, Inc.
05.2021 - Current
Bookkeeping Administrative Assistant
Property Pro Services
07.2016 - 08.2018
Bookkeeper
Atlantic Property Management
01.2015 - 07.2016
Lead Bank Teller
PNC Bank
12.2011 - 11.2013
High School Diploma -
Danville High School
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