Lindsey Orozco
Mckinney
Summary
Proven leader and skilled communicator, I excelled at L&E Paint Co by boosting customer satisfaction through innovative business processes. My expertise in small business operations and relationship building, honed across roles, significantly enhanced team efficiency and revenue. Notably, my mentorship at Oceanaire Seafood Room rapidly transformed new hires into proficient team members, underscoring my commitment to professional growth and operational excellence.
Self-motivated professional successful in seizing viable opportunities for expansion and innovation in business. Background in increasing profits, reducing costs, and transforming customer service standards. Experienced in leading and supervising operational and sales teams.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Owner
L&E Paint Co
01.2022 - Current
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
Server Trainer
Oceanaire Seafood Room
01.2022 - 09.2022
- Mentored new hires through the training process, ensuring they became productive team members quickly and efficiently.
- Trained new team members on restaurant procedures, menu items, and performance strategies.
- Addressed customer concerns promptly and professionally, resolving issues and preventing negative reviews or feedback.
- Demonstrated strong knowledge of food and beverage service standards and led by example to instill in new servers.
Server Trainer & Banquet Leader
Mexican Sugar
08.2018 - 01.2022
- Instructed servers on proper techniques for taking orders, serving food and providing customer service.
- Established and maintained positive relationships with trainees to drive successful learning outcomes.
- Collaborated with kitchen staff to ensure timely delivery of meals, maintaining a high level of guest satisfaction.
- Implemented upselling techniques, boosting overall revenue for the restaurant.
- Assisted in event planning and execution, leading to successful private parties and special events at the restaurant.
Education
High School Diploma -
Plano West Senior High School
Plano, TX06-2012
Skills
- Customer relations
- Small business operations
- Relationship building
- Verbal and written communication
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Collaborated with team of 5 in the development of several home improvement projects.
Certification
- First Aid Certification - American Red Cross or American Heart Association.
- Certified Nursing Assistant (CNA) - State Boards of Nursing.
- Registered Dental Assistant (RDA) - TX Dental Board.
Timeline
Owner
L&E Paint Co
01.2022 - Current
Server Trainer
Oceanaire Seafood Room
01.2022 - 09.2022
Server Trainer & Banquet Leader
Mexican Sugar
08.2018 - 01.2022
High School Diploma -
Plano West Senior High School
Similar Profiles
Paul LootsPaul Loots
Sales Representative at Tjhoko Paint and Paint MasterSales Representative at Tjhoko Paint and Paint Master
Naseem BaynesNaseem Baynes
Journeyman Painter at Comreno/Prime Time/Darling Paint/Pro PaintJourneyman Painter at Comreno/Prime Time/Darling Paint/Pro Paint
Alison SearsAlison Sears
Color Consultant & Wallpaper Specialist at Bloomington Paint & WallpaperColor Consultant & Wallpaper Specialist at Bloomington Paint & Wallpaper
Ashley McClainAshley McClain
Information Representative at Md Anderson Medical Cancer CenterInformation Representative at Md Anderson Medical Cancer Center
Abel DawitAbel Dawit
Athlete at Alabama CrewAthlete at Alabama Crew