Lindsey Orr
Ralph,AL
Summary
I am a hard working person who is dedicated to give 100% of my best when completing my work. My knowledge is medical background, patient care, answering phones, charting, faxing, interacting and greeting clients/patients, communicating with coworkers and managers, referral processes, calling messages back, calling lab results, putting charts together, following rules and developing trust with those around me.
Overview
20
20
years of professional experience
Work History
Medical Assistant
West Alabama Family Practice and Sports Medicine
Tuscaloosa, AL
10.2011 - Current
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Measured vital signs and took medical histories to prepare patients for examination.
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Documented notes during patient visits.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
- Collected samples from patients for laboratory testing purposes.
- Cleaned and maintained medical equipment following procedures and standards.
- Responded to patient callbacks and phone-in prescription refill requests.
- Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
- Conducted EKGs, spirometry testing, audiograms and other diagnostic tests as requested by the physician.
- Educated patients about medications, procedures and physician's instructions.
- Organized charts, documents and supplies to maintain team productivity.
- Organized patient charts before each day's clinic sessions began.
- Registered new patients into practice management software program accurately entering demographic information.
- Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
- Collaborated with local pharmacies to resolve and clarify issues with patient medication.
- Contacted pharmacies to submit and refill patients' prescriptions.
- Administered rapid tests for COVID and strep to help clinical staff assess conditions.
- Labeled and completed lab requisitions using ICD and CPT coding.
- Followed principles of asepsis and infection control to meet patient safety guidelines.
- Prepared treatment rooms for patient examinations.
Medical Assistant
Tuscaloosa Family Practice
Tuscaloosa, AL
12.2009 - 10.2011
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Administered injections, medications and treatments as directed by the physician.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Measured vital signs and took medical histories to prepare patients for examination.
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Documented notes during patient visits.
- Collected samples from patients for laboratory testing purposes.
- Cleaned and maintained medical equipment following procedures and standards.
- Responded to patient callbacks and phone-in prescription refill requests.
- Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
- Organized charts, documents and supplies to maintain team productivity.
- Organized patient charts before each day's clinic sessions began.
- Provided assistance to medical staff in performing minor surgical procedures.
- Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
- Collaborated with local pharmacies to resolve and clarify issues with patient medication.
- Administered rapid tests for COVID and strep to help clinical staff assess conditions.
PCA/Unti Secretary
DCH Regional Medical Center
Tuscaloosa, AL
12.2003 - 12.2009
- Performed light housekeeping duties such as changing bed linens, doing laundry, washing dishes and vacuuming carpets.
- Maintained accurate records of client care services provided on a daily basis.
- Ensured safety of patients by using appropriate lifting techniques while assisting them with mobility activities.
- Communicated regularly with supervisors regarding any changes in client status or behavior that require attention.
- Responded promptly to emergency situations according to established protocols.
- Monitored vital signs such as blood pressure and pulse rate for clients under medical care.
- Transported clients from one location to another in an efficient manner.
- Answered questions from family members regarding patient's condition or care plan.
- Performed minor housekeeping tasks to keep patient areas clean and sanitized.
- Supported healthy patient skin with bedside baths, wound care and integrity checks.
- Promoted patient satisfaction by assisting with bathing, dressing and exercising.
- Responded to bell or light signal calls to assist patients with needs.
- Managed the front desk area ensuring neatness at all times.
- Provided clerical support including filing, faxing, photocopying and data entry of patient information into electronic health record systems.
- Greeted visitors and patients in a courteous and friendly manner.
- Answered telephone calls promptly and directed them to appropriate personnel or departments.
- Answered phone calls to provide assistance, information and medical personnel access.
- Assisted nursing staff with administrative tasks such as scheduling appointments, ordering supplies and preparing charts.
- Managed unit call reception and routed calls to correct department.
- Executed clerical tasks and assisted with unit duties to keep departments running smoothly.
- Provided patient information to facilitate timely admissions and discharges.
- Maintained patient records, medical histories, test results and other pertinent information in the hospital's computer system.
- Monitored unit supply levels and notified management of ordering needs.
- Maintained strong and trusting rapport with patients and all healthcare staff to build relationships.
- Retrieved physicians' paperwork, including lab test requests.
- Prepared documents for signature by physicians or other authorized personnel.
- Coordinated with other departments to ensure timely delivery of services to patients.
- Assisted with admitting processes including completing forms, obtaining signatures and verifying insurance coverage.
- Compiled physical and digital documents, charts and reports.
- Processed physician orders ensuring accuracy of documentation prior to submission for approval.
Education
High School Diploma -
Hillcrest High School
Tuscaloosa, AL05-2003
Skills
- Patient-Focused Care
- Procedure Assistance
- Inventory Management
- Phlebotomy
- Medical Terminology
- HIPAA Compliance
- Patient Flow Management
- Data Entry
- Patient Management
- Needs Assessments
- Medical Records Management
- Venipuncture and Phlebotomy
- CPR
- Preparing Specimens and Samples
- Accurate Message Transcription
- Telephone Etiquette
- Records Management
- Strong Interpersonal Skills
- Front Desk Operations
Timeline
Medical Assistant
West Alabama Family Practice and Sports Medicine
10.2011 - Current
Medical Assistant
Tuscaloosa Family Practice
12.2009 - 10.2011
PCA/Unti Secretary
DCH Regional Medical Center
12.2003 - 12.2009
High School Diploma -
Hillcrest High School
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