LINDSEY PAGANO
Spotsylvania,VA
Summary
Board certified Family Nurse Practitioner driven to build strong relationships with patients and families. Acts as patient advocate to achieve best possible outcomes.
Overview
16
16
years of professional experience
Work History
Family Nurse Practitioner
Centercare Peds Plus Urgent And Primary Care
08.2023 - Current
- Performed comprehensive physical assessments, accurately diagnosing conditions, and determining appropriate interventions.
- Improved patient outcomes by implementing evidence-based care and treatment plans tailored to individual needs.
- Enhanced patient satisfaction through effective communication, empathy, and timely response to concerns.
- Streamlined workflow processes for increased efficiency in providing comprehensive care to patients.
- Collaborated with interdisciplinary teams to develop and implement holistic care approaches for chronic disease management.
Team Lead- Utilization Review/Case Management
McBee Associates/ Netsmart
10.2017 - Current
- Review clinical information and work with providers to ensure proper status of patient admission
- Contact physicians and works with insurance companies to reduce or overturn denials
- Works with physician advisors to discuss appropriateness of patient status
- Physician education regarding documentation improvement
- Enters clinical information into care enhance system when applicable
- Writes clinical appeal letters on denial cases
- Submitted cases for criteria failures and helped facilitate resolutions and approvals.
- Performed admission reviews based for medical necessity based upon payor specification.
Registered Nurse
Mary Washington Healthcare
02.2013 - 05.2023
- Same Day Surgery, Surgical Care Center (Orthopedic/Trauma Unit)
- Providing care for pre and post operative patients for same day surgical cases
- Providing care for fresh post-surgical as well as step down ICU patients
- Directing and coordinating all nursing care for patients based on established clinical practice standards
- Collaborating with Case Management to ensure appropriate status for patient population using InterQual criteria, physician diagnosis and discharge planning
- Collaboration with other professional disciplines to ensure effective and efficient patient care delivery and achievement of desired patient outcomes
- Administering medications
- Providing instruction and educating patients how to care for themselves upon discharge
- Advocating for patients
- Ensuring up to date communication with patients about their plan of care
- Electronic Charting/record review and documentation with Sorian System
- Communication with external agencies when transferring patients to the next level of care
- Educator for Total Joint Replacement Coaches Class through The Orthopedic Institute
Interim Assistant Nurse Manager
Mary Washington Healthcare
08.2018 - 07.2019
- Leadership role assisting Nurse Manager and Medical Surgical Director with day-to-day operations of 30 bed Orthopedic and Step-down trauma unit
- Completes weekly/monthly chart audits
- Responsible for staff schedules within productivity guidelines
- Maintains and completes records for Joint Commission projects
- Collaborates with other leadership teams, physicians, case managers to maintain patient flow throughout the surgical care center
- Attends monthly Joint Product Line meetings with ancillary staff for the Total Joint Program
- Works with other care centers to assist with staffing needs and appropriate patient placement
- Run monthly staff meetings
- Maintain employee files
- Interviewing and onboarding of new nursing staff
- Coaching and counseling of staff
- Performance appraisals/Evaluations yearly for staff
- Conduct Patient Experience Rounding daily
Health Unit Coordinator
Mary Washington Healthcare
09.2008 - 01.2013
- Administrative support for med/surg unit
Education
Master of science - Family Nurse Practitioner
Old Dominion University
Virginia Beach, VA05.2023
Bachelor of Science - Nursing
James Madison University
Harrisonburg, VA05.2017
Associate of Applied Science - Nursing
Germanna Community College
Locust Grove, VA12.2012
Skills
- Microsoft office
- Strong Leadership and Team building skills
- Excellent time management and organizational skills
- Patient Data Management Systems
- Physical assessments
- Physical Examinations
- Lab result evaluation
- Health Promotion
Accomplishments
- Licensed Family Nurse Practitioner: State of VA
- Licensed Registered Nurse- multi-compact: State of Virginia
- CPR for Healthcare providers
Timeline
Family Nurse Practitioner
Centercare Peds Plus Urgent And Primary Care
08.2023 - Current
Interim Assistant Nurse Manager
Mary Washington Healthcare
08.2018 - 07.2019
Team Lead- Utilization Review/Case Management
McBee Associates/ Netsmart
10.2017 - Current
Registered Nurse
Mary Washington Healthcare
02.2013 - 05.2023
Health Unit Coordinator
Mary Washington Healthcare
09.2008 - 01.2013
Master of science - Family Nurse Practitioner
Old Dominion University
Bachelor of Science - Nursing
James Madison University
Associate of Applied Science - Nursing
Germanna Community College
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