Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Lindsey Park

Conroe,TX

Summary

Dynamic professional with extensive experience in customer service and staff training, notably at Buffalo Wild Wings. Proven ability to prioritize tasks and ensure safe service compliance while enhancing customer satisfaction. Skilled in developing team performance and maintaining high operational standards, contributing to a positive dining experience and efficient service delivery.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Bartender/Server

Buffalo Wild Wings
01.2024 - Current
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
  • Served high customer volumes during special events, nights, and weekends.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Performed opening and closing duties and ensured proper set up for incoming shift.
  • Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.

Assistant Director

The Gym Station- Houston
09.2021 - 01.2023
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Organized and executed dance recitals throughout the seven territories that we serviced.
  • Interviewed potential coaches and completed the hiring process.
  • Leveraged data and analytics to make informed decisions and drive business improvements.
  • Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
  • Established performance goals for employees and provided feedback on methods for reaching those milestones.

Front End Supervisor

Lowes Home Improvment
02.2020 - 09.2021
  • Responded to customer concerns with friendly and knowledgeable service and remedied issues promptly and effectively.
  • Monitored cash drawers in 10 checkout stations to verify adequate cash supply.
  • Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
  • Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
  • Effectively allocated tasks during high-traffic times to keep operations running smoothly and employees focused.
  • Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.

Server/Cashier

Buffalo Wild Wings
09.2017 - 01.2021
  • Bussed and reset tables to keep dining room and work areas clean.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Cultivated warm relationships with regular customers.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.

Education

Associate of Science - Biology

Lonestar College System
Kingwood, TX
05-2023

Skills

  • Safe service compliance
  • Health codes compliance
  • Work prioritization
  • Expectation setting
  • Task delegation
  • Time management
  • Customer service
  • Staff training and development

Certification

  • TABC Certified - 02/02/2026
  • Food Handler - 02/27/2027
  • Basic Life Support Certification - 11/15/2025

Timeline

Bartender/Server

Buffalo Wild Wings
01.2024 - Current

Assistant Director

The Gym Station- Houston
09.2021 - 01.2023

Front End Supervisor

Lowes Home Improvment
02.2020 - 09.2021

Server/Cashier

Buffalo Wild Wings
09.2017 - 01.2021

Associate of Science - Biology

Lonestar College System

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