Lindsey Purcell-Pursley
Canadian
Summary
Accomplished Dietary Manager at Mesa View Assisted Living, adept in menu planning and cost control. Enhanced resident satisfaction through tailored meal plans and streamlined operations. Proven record in collaboration and problem-solving, ensuring compliance with food safety regulations. Achieved significant cost savings while maintaining high-quality service and improving resident satisfaction scores.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Dietary Manager
Mesa View Assisted Living
04.2024 - Current
- Purchased food supplies for department according to budget limitations.
- Improved resident satisfaction by developing and implementing well-balanced, nutritious meal plans tailored to individual dietary needs.
- Conducted regular audits of food storage areas, ensuring adherence to cleanliness and food safety protocols.
- Ensured compliance with state and federal regulations through meticulous record-keeping and documentation of all dietary department activities.
- Visited with residents to inquire about satisfaction, quality, and personal preferences.
- Monitored production to check safety, standardized production and appropriate portioning.
- Implemented cost-saving measures without sacrificing quality of meals or service to residents, contributing to better financial performance of the facility.
- Streamlined kitchen operations for increased efficiency by implementing effective food inventory management system.
- Spearheaded initiatives to improve resident satisfaction scores through listening sessions and subsequent adjustments to meal offerings based on feedback received.
- Oversaw food preparation and monitored safety protocols.
Food Establishment Owner
Self-employeed
03.2013 - 04.2017
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Consulted with customers to assess needs and propose optimal solutions.
- Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
- Achieved financial growth with strategic planning, cost control measures, and targeted marketing efforts.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Education
GED -
Canadian High School
Canadian, TXBachelor's in Psychology - Psychology
Liberty University
Lynchburg, VA10-2028
Skills
- Collaboration and teamwork
- Meal preparation
- Recordkeeping skills
- Food presentation
- Inventory management
- Allergen awareness
- Menu planning abilities
- Workflow optimization
- Recipe development
- Cost control
- Teamwork and collaboration
- Problem-solving
- Time management
- Reliable and responsible
- Food safety regulations
- Sanitation protocols
Certification
Food Managers License
Food Handlers License
BLS Certificate
Timeline
Dietary Manager
Mesa View Assisted Living
04.2024 - Current
Food Establishment Owner
Self-employeed
03.2013 - 04.2017
GED -
Canadian High School
Bachelor's in Psychology - Psychology
Liberty University
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