LINDSEY RAMOS
MAYS LANDING,NJ
Summary
Service-oriented Claims Adjuster skilled at applying creative approaches to solving complex problems. Adept at developing profitable and quality-focused processes.
Overview
8
8
years of professional experience
Work History
MRI / CT Tech Assistant
Atlantic Medical Imaging
06.2022 - Current
- Spearheaded CT-related tasks while facilitating and treating patients in the emergency room
- Delivered exceptional care and treatments to patients in absence of a technologist
- Provided instructions, wheelchairs, and dresses while greeting patients to the changing area
- Created charts and registered patients to maintain records ensuring accuracy and e ciency
- Processed paperwork by evaluating patient history and performed in a wide range of capacities for robust and e cient delivery of high-standard patient service
Front Desk Receptionist
Atlantic Medical Imaging
02.2021 - Current
- Responded to incoming telephone calls and transferred calls to relevant departments
- Ensured smooth running of tasks by scheduling appointments, collecting essential information, and updating data on the computer
- Demonstrated remarkable performance while performing clerical functions and streamlining records with complete accuracy
- Gained maximum patient/visitor satisfaction by
- Ering prompt and friendly service
- Earned a positive reputation and acknowledgment from senior management while building trustworthy
- Relationships.
Bus Aide
Sheppard Bus Service
02.2016 - 02.2021
- Coordinated with the school bus drivers for safe transportation of children across 5 counties
- Safeguarded the safety, health, and well-being of developmentally challenged students
- Prevented vehicle incidents and avoided future occurrences by alerting drivers about disruptive students and implementing proper corrective actions.
Education
High School Diploma -
Oakcrest High School
Mays Landing, NJ06.2015
Skills
- Relationship Building
- Customer Service
- Administrative
- Operations Workplace Safety
- Communications
- Problem Solving
- Collaboration Quality Assurance
- Conflict Resolution
- Regulatory Compliance
- Special Needs
- Developmental Disabilities
- Experience
- Microsoft Word
- Organizational Skills
- Time Management
- Teamwork
- Microsoft Outlook
- Clinical Terminology
- Medical terminology
- Computer skills
- Microsoft Office
- Basic life support
- Medical Receptionist
- Clerical experience
- HTML5
- CSS
- Patient Advocacy
- Patient Interviewing
- Records Management
- Quality Patient Care
- HIPAA Education
- Best Practices
- Quality Control Standards
- Regulatory Guidelines
- Patient Screening
- Data Analysis
- Reading Comprehension
- Strong Communication and Interpersonal Skills
- Customer Experience
Timeline
MRI / CT Tech Assistant
Atlantic Medical Imaging
06.2022 - Current
Front Desk Receptionist
Atlantic Medical Imaging
02.2021 - Current
Bus Aide
Sheppard Bus Service
02.2016 - 02.2021
High School Diploma -
Oakcrest High School
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