Lindsey Raulerson
Nashville,TN
Summary
People oriented, accomplished professional with expertise in relationship building and successfully executing new initiatives. Committed to creating a workplace culture that is consistent with the
organization's mission and values. Searching for a role where hard work and dedication will be highly valued. History of working successfully in fast paced environments while keeping composure to deliver the best product and customer service possible. I have just relocated to Nashville from Austin Texas and I am looking to start work in a new role here as soon as possible.
Overview
10
10
years of professional experience
Work History
Childcare/ Nanny
Private
Austin, TX
06.2023 - 01.2026
- Created engaging educational activities to support child development and learning.
- Managed daily schedules and routines to ensure consistency and structure.
- Provided nutritious meals, promoting healthy eating habits among children.
- Assisted with homework and academic projects, fostering a positive learning environment.
- Developed strong relationships with children, encouraging emotional growth and social skills.
- Monitored behavior and implemented appropriate discipline strategies to maintain order.
- Coordinated playdates and extracurricular activities, enhancing social interactions for children.
- Assisted with light housekeeping duties as well as running errands.
- Prepared meals and snacks for children based on dietary guidelines.
- Developed strong communication with parents to provide updates on children''s progress, needs, and achievements.
- Supported children in play activities, meals, and snacks, hygiene and socialization.
- Collaborated closely with parents in establishing boundaries/rules within the household which helped maintain consistency across all environments.
- Maintained a clean and organized home environment conducive to optimal child development through regular tidying duties.
- Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback.
Assistant FOH Manager
Rafiki Tiki
West Palm Beach, FL
08.2021 - 07.2023
- Assisted in daily front of house operations, ensuring smooth service flow and guest satisfaction.
- Coordinated staff schedules, optimizing coverage during peak hours to enhance operational efficiency.
- Managed guest inquiries and complaints, providing timely resolutions to improve overall experience.
- Implemented standard operating procedures for service consistency and quality assurance.
- Conducted regular inventory checks, ensuring adequate stock levels for seamless service delivery.
- Managed day-to-day FOH operations to drive quality, standards, and meet customer expectations.
- Controlled cash and credit receipts by adhering to cash handling and reconciliation procedures to comply with company policies and procedures.
- Handled complaints, settled disputes, and resolved grievances to maintain customer satisfaction.
- Drove excellent customer service through coaching, role modeling, and incorporating customer feedback to reinforce and improve quality of service.
- Assisted with event planning and execution, ensuring successful events for clients and guests alike.
- Implemented quality control measures to maintain high standards in food presentation and service.
- Reduced health risks and safety hazards by preparing beverage products consistently while creating cleaning schedules, restocking items and sanitizing equipment to adhere to health department standards.
- Inspected equipment and machinery for proper working condition and directed staff to clean and repair as needed.
- Reduced inaccuracies by carefully counting cash and keeping meticulous records of transactions.
- Implemented effective inventory control systems to reduce food spoilage and waste.
- Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
- Oversaw food preparation and monitored safety protocols.
- Managed staff schedules and maintained adequate coverage for all shifts.
Coffee Bar Shift Lead
Nordstrom
Palm Beach Gardens, FL
04.2018 - 07.2021
- Trained new staff on operational procedures, ensuring adherence to Nordstrom's standards and policies.
- Monitored employee performance, providing feedback to improve productivity and engagement.
- Resolved customer complaints by providing effective solutions, fostering loyalty and satisfaction.
- Collaborated with management to streamline workflows, resulting in more efficient store operations.
- Completed store opening and closing procedures and balanced tills.
- Maintained a clean and organized work environment, ensuring safety standards were met consistently.
- Oversaw cash handling procedures, ensuring accuracy and proper documentation at all times.
- Helped store management meet standards of service and quality in daily operations.
- Examined incoming inventory, merchandised shelves and prevented shrinkage.
- Prepared high-quality beverages according to established recipes and standards.
- Trained new baristas on beverage preparation techniques and customer service protocols.
- Led my team of associates to achieve daily sales goals and enhance customer service experience.
Receptionist
Buddy’s Roofing
West Palm Beach, FL
01.2016 - 03.2018
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Responded to inquiries from callers seeking information.
- Answered central telephone system and directed calls accordingly.
Education
High School Diploma -
Palm Beach Gardens High School
Palm Beach Gardens, Florida. Skills
Friendly
Reliability and trustworthiness
Approachable
Schedule management
Effective team leader
Food handling training
Complex Problem-solving
Schedule creation and maintenance
Dependable
Relationship building
Creative thinking
Timeline
Childcare/ Nanny
Private
06.2023 - 01.2026
Assistant FOH Manager
Rafiki Tiki
08.2021 - 07.2023
Coffee Bar Shift Lead
Nordstrom
04.2018 - 07.2021
Receptionist
Buddy’s Roofing
01.2016 - 03.2018
High School Diploma -
Palm Beach Gardens High School