Lindsey Reimund
Summary
Experienced hospitality expert skilled in providing exceptional customer service, handling high pressure situations and maintaining an organized workspace. Proven ability to enhance customer satisfaction through memorable service and effective problem-solving. Detail-oriented and skilled in time management, I excel in fast-paced environments while demonstrating effective communication and teamwork. Committed to delivering quality outcomes in every interaction.
Overview
6
6
years of professional experience
Work History
Bartender and Shift Manager
Joey B's Food and Drink
07.2019 - Current
- Manage cash handling responsibly, ensuring accurate counts at the end of each shift.
- Served high customer volumes during special events, evening shifts, and weekends.
- Perform opening and closing duties, take record of sales reports, set up for incoming shift, preparing cash drawers, and manage inventory.
- Develop loyal clientele by consistently delivering memorable service and engaging in friendly conversation.
- Contribute to a positive work environment through effective teamwork and communication with colleagues.
- Follow alcohol awareness procedures to prevent harm related to alcohol consumption.
- Increased customer satisfaction by providing excellent service.
- Handle escalated customer issues effectively, utilizing strong problem-solving skills while upholding company standards.
- Train new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
Graduate Nurse
Mercy South Hospital
10.2020 - 10.2021
- Improved patient outcomes by providing compassionate and comprehensive nursing care to diverse populations.
- Work in conjunction with RN to identify patient care needs while supporting and preparing patient admission, transfer or discharge.
- Completed, maintained and submitted accurate and relevant clinical notes regarding patient condition and treatment plans to facilitate well-rounded care.
- Obtained information from patient interview and observations, documented vital signs, weights and heights to determine patient care.
- Contributed to the achievement of department goals and objectives by adhering to policies, procedures, as well as quality and safety standards.
- Demonstrated strong clinical judgment by prioritizing patient care tasks, managing time effectively and addressing urgent needs first.
Education
Bachelor of Science - Nursing
Goldfarb School of Nursing
Saint Louis, MO08-2020
Skills
- Strong multitasking
- Positive attitude
- Punctual and highly reliable
- Clear and effective communication
- Calm under pressure
- Detail-oriented
- Complex Problem-solving
- Skilled teamwork and collaboration
- Concise decision-making
- Proficient in time management
- Effective organizational systems
Timeline
Graduate Nurse
Mercy South Hospital
10.2020 - 10.2021
Bartender and Shift Manager
Joey B's Food and Drink
07.2019 - Current
Bachelor of Science - Nursing
Goldfarb School of Nursing
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