Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Lindsey Reynolds

Concord,CA

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Marketing Assistant/Concierge

Aegis Living
Pleasant Hill, CA
08.2022 - Current
  • Providing exceptional customer service: Assisting residents, families, and visitors with inquiries, as well as leading engaging tours of the community, highlighting key features, and fostering a welcoming environment for potential residents and their families.
  • Providing administrative support, such as filing documents, tracking expenses, and preparing contracts.
  • Supporting the creation of marketing materials, including brochures, flyers, and online content. Maintaining inventory of office supplies, ensuring stock levels were adequate at all times.
  • Offer reception coverage to relieve staff during absences or breaks.

Lead Concierge

Sunrise Senior Living
Pleasanton, CA
06.2017 - 03.2020
  • Monitored daily operations of the assisted living community to ensure quality standards are maintained.
  • Performed administrative duties such as filing documents, managing inventory, and ordering supplies.
  • Trained new employees on policies, procedures, and customer service expectations.
  • Answered multi-line telephone with polite tone of voice to provide general information and answer inquiries.

Director of First Impressions

Carlton Senior Living
Pleasant Hill, CA
04.2015 - 05.2017
  • Managed incoming calls, routed to appropriate department.
  • Organized and maintained reception area to ensure a professional appearance.
  • Carried out daily tasks by professionally communicating with physicians, nursing staff, technicians and medical assistants.
  • Demonstrated excellent customer service skills when interacting with residents, families, and other healthcare professionals.

Produce/Courtesy Clerk

Safeway
Pleasant Hill, CA
01.2014 - 03.2015
  • Stocked shelves with merchandise, rotated products, and removed expired items.
  • Organized promotional displays to attract customers' attention.
  • Weighed, labeled, priced, and packaged produce items for sale.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.

Education

High School Diploma -

Ygnacio Valley High School
Concord, CA
06-2016

Skills

  • Office Administration
  • Flexible and Adaptable
  • Technology-savvy
  • Superior communication
  • Organizational Systems
  • Attention to Detail

Certification

  • First Aid
  • CPR

References

References available upon request.

Timeline

Marketing Assistant/Concierge

Aegis Living
08.2022 - Current

Lead Concierge

Sunrise Senior Living
06.2017 - 03.2020

Director of First Impressions

Carlton Senior Living
04.2015 - 05.2017

Produce/Courtesy Clerk

Safeway
01.2014 - 03.2015

High School Diploma -

Ygnacio Valley High School

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Lindsey Reynolds