Hi, I’m
Lindsey Roberts
Orthopedic assistant
Green Cove Springs,FL
Overview
15
years of professional experience
1
Certification
Work History
Kingdom Plumb
Administrative Assistant
09.2021 - 02.2023
Job overview
- Managed call routing and employee dispatch efficiently.
- Strengthened client relationships by ensuring regular and efficient communication.
- Handled triaging and scheduling for critical plumbing and HVAC situations.
- Managed databases to ensure accuracy of essential company information.
- Generated key documents to support team functions.
- Minimized scheduling conflicts through strategic calendar management.
- Managed reports for company ensuring accurate documentation of spending.
- Organized company records to improve information accessibility.
- Managed filing system, entered data and completed other clerical tasks.
- Completed forms, reports, logs, and documentation
- Managed substantial cash deposits and withdrawals.
Concord Orthopedics
Certified Medical Assistant (AAMA)
05.2017 - 04.2020
Job overview
- Optimized processes to manage increased patient flow effectively.
- Forecasted and organized necessary equipment and supplies for visits.
- Communicated vital clinical insights to MD and Physician Assistant for improved patient care.
- Focused on creating custom fittings for diverse durable medical equipment, including braces and immobilizers.
- Collected and recorded patient information, including height, weight, and social history, in EMR systems.
- Aided provider in conducting joint injections and aspirations.
- Handled triaging and fielding of telephone calls and messages among patients, parents, and doctors.
- Facilitated scheduling of outpatient procedures, encompassing joint injections and MRI scans.
- Managed weekly scheduling and distribution of inter-office schedules for medical assistants and providers.
- Transcribed medical dictations from MDs using WAV files.
- Conducted weekly ordering and stocking of clinic supplies.
- Communicated details of medical processes to patients and relatives.
- Evaluated provider schedules and chart preparations prior to patient visits to anticipate and address challenges.
- Delivered comprehensive training to incoming medical assistant staff.
Excel Orthopaedic Specialists
Certified Medical Assistant (AAMA)
02.2008 - 05.2017
Job overview
- Streamlined coordination of patient appointments across various providers.
- Streamlined visit workflows by anticipating needs and ensuring readiness of resources.
- Communicate and alert MD/Physician Assistant pertinent clinical/medical information to expedite patient flow
- Conducted removal of surgical sutures, staples, and performed sterile dressing changes efficiently.
- Loading and preparing patient(s) in exam rooms, taking and entering complete medical history into EMR/E Clinical to include: Chief Complaint/Reason for today’s visit, current medications and dosages, height/weight, vitals, social and surgical history
- Drawing and setting up of injections, assisting provider with procedures such as joint injections/aspirations
- Maintain cleanliness/sterilization and stock of exam rooms as well as work station Triaging/Fielding telephone calls/messages between patient, parents, and doctor (concerns, questions, refills, diagnostic results)
- Arranging outpatient procedures (Intra-articular joint injections, MRI scans and authorizations, Vascular ultrasounds, Lab procedures)
- Responsibility for planning/sending out inter-office MD/provider schedules weekly (rotating medical assistants/providers)
- Medical transcription with MD dictations (wav. Files)
- Weekly ordering and stocking of clinic supplies, as well as monthly observation of expired products/supplies
- Explaining medical procedures to patient (and family members)
- Review provider schedule/chart prep daily/prior to patient visit to plan accordingly, and to decipher potential problems and solutions
- Training of newly hired medical assistants
Windham NH High School - SAU 95
Medical Assistant, Health Office
08.2012 - 07.2014
Job overview
- Recorded service request reasons and communicated urgency to school nurse.
- Performed student assessments and delivered care adhering to certified medical assistant guidelines.
- Ensure cleanliness and upkeep of workspaces, offices, and exam rooms.
- Provided support to special education instructional assistants during critical times.
- Answered telephones, took messages, and managed filing tasks to support health office operations.
- Maintained annual sports physical documentation and health-related entries.
- Streamlined health inventory and office supply processes by overseeing ordering and stocking.
- Dispensed medications under the supervision of the school R.N.
- Responded calmly and reassuringly to emergency situations involving students and staff.
- Support students with complex medical needs such as diabetes management and daily medication administration.
- Provide care, assist with medication dispensing, first aid, and vitals as needed
- Reached out to parents for appropriate concerns.
Education
Shawsheen Valley Vocational-Adult Education Billerica, MA
Medical Assistant Certification
12.2006
Shawsheen Valley Vocational H.S.Billerica, MA
High School Diploma
05.2001
Shawsheen Valley Vocational H.S.Billerica, MA
Cosmetology License from Cosmetology
05.2001
Skills
- EMR/Electroni
- Customer service
- Data entry
- Computer skills
- Office administration
- Microsoft Word
- Time management
- File organization
- Customer and client relations
- Clerical support
- Critical thinking
- Scheduling
- Documentation and recordkeeping
- Dedicated team player
- Appointment scheduling
- Verbal communication
- Data organization
- Deadline oriented
- Records management
- Professional and mature
- Meticulous attention to detail
Certification
- Cosmetology License
- First Aid Certification
- ServSafe
- Certified Medical Assistant
- BLS Certification
- CPR Certification
- TIPS Certified
- Present
- AED Certification
- CCMA Certification
Timeline
Administrative Assistant
Kingdom Plumb
09.2021 - 02.2023
Certified Medical Assistant (AAMA)
Concord Orthopedics
05.2017 - 04.2020
Medical Assistant, Health Office
Windham NH High School - SAU 95
08.2012 - 07.2014
Certified Medical Assistant (AAMA)
Excel Orthopaedic Specialists
02.2008 - 05.2017
Shawsheen Valley Vocational-Adult Education
Medical Assistant Certification
Shawsheen Valley Vocational H.S.
High School Diploma
Shawsheen Valley Vocational H.S.
Cosmetology License from Cosmetology
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