Dynamic and adaptable professional with a robust background in administrative support, customer service, and operations. Proven success in high-pressure environments such as banking, postal service, and office administration, showcasing strong organizational and communication skills developed through diverse roles including bank teller, letter carrier, and administrative assistant. Exceptional multitasking abilities, problem-solving acumen, and meticulous attention to detail are evident. Recently transitioned from full-time parenting, bringing renewed energy and a solid foundation in time management, flexibility, and responsibility to the professional arena.
• Managed household finances, ensuring effective budgeting and resource allocation.
• Acted as a project manager for various family events, demonstrating strong organizational skills.
• Provided homeschooling for two children, focusing on personalized education and conflict resolution.
• Developed adaptability and attention to detail through daily problem-solving and time management.
• Scheduled service calls and deliveries to ensure timely operations.
• Coordinated daily schedules and dispatched technicians for efficient service and deliveries.
• Managed customer payments, accounts receivables, and vendor invoices to maintain financial accuracy.
• Acted as an event coordinator, enhancing company engagement and client relations.
• Efficiently sorted and organized mail by delivery sequence to ensure timely distribution.
• Planned routes and managed time effectively to meet daily delivery goals.
• Provided exceptional customer service by responding to inquiries and resolving issues.
• Operated postal equipment and handled package tracking to maintain service quality.
• Delivered exceptional customer service by resolving inquiries and assisting with account maintenance.
• Processed transactions and handled cash with a strong emphasis on accuracy and fraud detection.
• Educated customers on new financial products, effectively cross-selling services to enhance their banking experience.