Lindsey Routos
Bonney Lak,WA
Summary
Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.
Overview
18
18
years of professional experience
Work History
Floor Sales
Urban Junktion
10.2021 - 12.2022
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Communication with customers professionally and proactively to provide product information and advice.
- Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
- Built productive relationships with customers to establish trust, rapport and increase satisfaction.
- Processed payments and provided receipts to establish proof of transaction.
- Recommended accessories and complementary purchases to boost revenue.
Skyline Properties, Inc.
Office Manager
07.2004 - 08.2016
- Managed a Real Estate Office of over 200 agents and staff
- Maintained and Reviewed real estate transactions from start to finish
- Paid commissions
- Self-motivated, with a strong sense of personal responsibility.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Organized and detail-oriented with strong work ethic.
- Maintained professional, organized, and safe environment for employees and patrons.
- Cross-trained existing employees to maximize team agility and performance.
Education
Kentwood Highschool
Kent, WASkills
- Cash Handling
- Providing Feedback
- Hospitality and Accommodation
- Customer Service
- Documentation and Recordkeeping
- Financial Transactions
- Team Cooperation
- Exceeding Customer Expectations
- Operate Cash Register
- Merchandising and Display
- Adaptable and Flexible
- Excellent Written and Verbal Communication
Timeline
Floor Sales
Urban Junktion
10.2021 - 12.2022
Skyline Properties, Inc.
Office Manager
07.2004 - 08.2016
Kentwood Highschool
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